[Resolved] HCL NOTE BOOK — Asking for money by HCL service center without repairing the laptop and return it without repaired | |||
I have bought a HCL laptop 2 years back. I have given that laptop for repair to HCL service center at Berhampur on around 20 days back (i.e probably on 1st October 2010). Till 21st October, 2010 the laptop is not repaired by the service center. It has asked us to pay Rs. 1800/- as service charge (Rs.750) and parts cost (Rs.750) to open the laptop and take the laptop without repair as it is not be able to repair it. It also told to give the same laptop to service station at Bhubaneswar for repair. Since, the laptop is not repaired by the Berhampur service center, how can it ask us to pay approx Rs.1800/-? Even If I will pay Rs. 1800/- to it, again I need to pay for the repair including service charge at Bhubaneswar service center. Why should I pay double time for the repair of same laptop? Requesting you to assist me.mail id: [protected]@hotmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
HCL NOTE BOOK — Worst customer care facility
My name is Braja I have a hcl note book but it always have a problem in display and most of the games and softwares which is running well in all similar notebooks it is not suppoting by my leptop . This time it has a problem of immitant display and white screen and i have given it to the customer care and it is in warrenty even, they ara not able to solve the problem. it is being more then 2 months i am not gatting my lep top.