[Resolved]  HCL Technologies — Monitor is not working

Address:Ghaziabad, Uttar Pradesh

Sir,

Myself namely Ramesh Kumar, residing at house No.590, Kamla Nehru Nagar, Ghaziabad (UP). I had purchaed a HCL computer for home use for office work from Sun System, III-N-31, Ambedkar Marg, Ghaziabad-201001, Phone No. [protected] on 13.9.2009, Bil No. 057. This sales man give me only assurance and not help me properly.
I am sorry to say that Monitor of that computer is not working i.e. power is not display. I continue ring up the HCL company located at Noida. But my complaint is not lodged till date, customer care said that no any engineer go to your home. One ms. Rama is picked up my phone and advised me that I should should the contact Branch Office located in Ghaziabad, Shastri Nagar for the above purpose. I went personally to the above mentioned Branch Office on 25.8.2010 and met the branch engineer Shri Murad Alam. First he asked me Sl. No. of my computer I give the No. 8093A1053705 and he said that your warranty is over. I repeatdly request to him then one Shri Inder cheked my Monitor and he said that It is very damaged and it is not repairable. This system is only use and throw and you throw it is repairable only chargeable ground I want to say that my warranty is still there i.e. I had purchased on 13.9.2010. It is humbly requested that please take necessary action on HCL company. I am very harrased and fedup.

Yours faithfully
Ramesh Kumar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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This monitor is damaged due to bugs and jalas.We found logic card and power supply card rosted due
to a lot of bugs.So due to same we cannot repair this monitor.We have report which is sign up by customer that monitor is physicaly damaged due to bugs.

HCL INFOSYSTEMS LTD.
Pawan Sisodia A Person who is totally fraud. Beware of him. He is from Wazirabad, Delhi, now he is living in Pratap Vihar, Ghaziabad. His Mobile no. is [protected]. He shows cheque of Oriental Bank of Commerce and buy Computer Consumables from the computer dealers. Only 87 Rs. in his Bank Account. So please beware of him, he is brother of Jitendra Sisodia, belongs to Vishweshwariya Institute of Engineering Technology, Dadri, Gautam Budh Nagar.

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