On 01st Oct 20011 I was travellling to my home town (Howrah / Durgapur) ) by Yeswanthpur Howrah Train No 12864 on the eve of Durga Pooja at around 0035 hrs I received two SMS’s on my Mobile No 9743999610 from HDFC-LM stating “ Thank you for using your HDFC Bank Debit card ending 0939 for Rs 18648.00 in Gurgaon at Yatra Online Pvt Ltd on 2011-10-01:00:35:51” and “Thank you for using your HDFC Bank Debit card ending 0939 for Rs 25000.00 at Netsafe on 2011-10-01:00:37:20”. I was surprised since the debit card was with me during my travel and I have not shared any information about my card to anybody. I informed HDFC Customer on the same morning to block all my transactions including my debit card and online transactions vide customer care complaint no BANC1011001840, the customer executive informed me to lodge a formal complaint with the concerned branch for the above mentioned A/c No.
I strongly feel that the above mentioned would have through online phishing transactions. I have not shared my net banking password & ATM PIN No with anybody and also I have not received any Netsafe Card or its password from the HDFC Bank. But they are not taking any liability to give the money back.
Requesting your good Office to kindly lodge an complaint as per law to get the amount back.
Rajendra Nath Mukherjee.
Madura Fashion & Lifestyle
Plot no – 5B, Regent Gateway,
KIADB Industrial Area, ITPL Road,
Bangalore – 560048