[Resolved]  HDFC Bank — Debit to my SB A/C

Sir,
My name is K.Krishna Kumar and I have my salary account with HDFC bank.Ref CUS ID :20867320.

On saturday (5.12.08)there was a debit entry of Rs.5000/-. On calling the customer care, they informed me that the fund has got transferred to my FD account, whereas I had not given any request in this regard.As a mater of fact I was not in station on the specified date(5.12.08).I was at Madurai.(I was traveling from 7th to til date and was forced to run around for money for no mistake of Mine.)They had informed me that the transaction has happened from HDFC Banerjee Road branch at Kochi.

I had called customer care today morning and spoke to Mr.Sujith.He also gave me the names of Mr.Sreejith and Ms.Suguna Shenoy(officers at Banerjee road branch), with an assurance that one of the officers will call me within half an hour after reverting the entry.The assurance was around 11.00 AM.

Then I had called customer care again in the evening by 4.00 PM, and spoke to Ms.Shaniba who gave me the name of Mr.Prakash Parameshwaran, .stating that they have forwarded the complaint, who will rvert within one hour.But to my disappointment, no response from the till now.

Again I'm starting my travel from t'mmow morning.I'm forced to beg and borrow money and face needless mental torture due to this matter.

I request you to help me with your valuable suggestions to apply for a claim case against the bank.

Regards
K.Krishna Kumar
[protected]

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