[Resolved]  HDFC Bank — ABUSING LANGUAGE USED BY COLLECTION OFFICER

Dear Sir/Madam,
I am holding an HDFC credit card.Every month I pay a minimum payment.In this month I was suppose to pay the payment on 16th Jan, but due to fund problem I requested to Viren Saxena (collection officer O[protected]) that I will make the payment after 22nd Jan.He was not ready to understand my problem.He started abusing me and said he will send goondas at my place to recover the money.Even he called at my residence and started abusing my parents, brother and wife.Every five five minutes he was calling at my residence.Even he was giving blank calls after 7.00 pm.My mothers BP is high due to this and she is afraid.So I wrote a online complaint to HDFC bank regarding this matter.Next day morning one of the officer(O[protected]) called me up and said that if I don’t pay the payment than the collection officer as the right to abuse me and my family members.The officer even said that the collection officer as the right to call me several time (more than 50 times ) in a day.Same day that same officer again called me and even he called at my residence and abused my family members.So please publish an article about this matter in your news paper.

Regards

Hitesh Surti