[Resolved]  HDFC Bank — REWARD POINTS ENCASHMENT PENDING

MY CREDIT CARD NO [protected]

I REQUESTED FOR CANCELLATION OF THIS CARD IN SEPT 08, WITH A RIDER THAT SELF LEAVING COUNTRY FOR THREE MONTHS, HENCE SHOULD BE GIVEN 4 MONTHS TIME TO REDEEM MY REWARD POINTS, THOUGH MAIL WAS ACKNOWLEDGED NO REFERENCE WAS MADE IF PERTAINING MY REQUEST.

QUOTE
I requested for cancellation of my above mentioned card [protected] in Sept 2008,
as contrary to industry practices a lien was marked so as to keep this card, whereas I am using other bank credit card without any lien.

Anyways I had accumulated some reward points on said card and your representative had assured I can avail this offer even after cancellation of card.

I am leaving India for my offshore job at sea AND WOULD BE RETURNING AFTER 3 months,
I humbly request you to give me four months time from now so to claim my reward by encashing my points after returning home.

RM Devika RIC:

Hope a mild request while parting ways with once reputed and efficient bank will be favourably considered.
UNQUOTE
HENCE I SENT A REMINDER IN JAN 09, THE MAIL REMAIN UNANSWERED.

WEBSITE AS OF DATE IS NOT OPENING, TELECALLERS SAY THEY ARE NOT IN POSITION TO TAKE A DECISION.