[Resolved]  HDFC Bank — Car loan ECS bounced charges.

Dear Sir

I have taken a loan from HDFC bank in feb 09 in name of Ram Kanwar vide acccount no 1441662.

In case of first instalment of feb 09 and March 09 thet stated that your ECS has been bounced and demand cash from us with a charges of rs. 450 .


But my account has sufficent balance to clear the ECS of the HDFC bank. but because of their fault they have debited the charges to the tune of rs 450 each for two instalments.

I am ready to pay the instalments in cash, but charges i will not pay. because they are nit levied due to my fault.

I also called on thier call centre to register a complaint, i spoken to to Ms . Kavita, but she refuses to register a complaint and said for this matter there is no complaint system.

Moreover she told me to visit there safdarjung branch .