[Resolved]  HDFC Bank — Death Claim of SB Account

Dear Mr. Puri,

This is my humbal request you to kindly look personally in to the matter and arrange to provide solution as early as possible. Because mother is in oldage home and i think need not to say that why a widow old lady who has a young married son and still she need to stay at oldage home. I request for your practical approach. We are following this matter since last six months.

I also would like to know when HDFC Bank says " We understand your world" which world HDFC Bank people can understand??? if they are not able to understand a widow lady's anguish who is in oldage home.

I understand you have a boundry and you need to work in boundry only but...

When the Bank like HDFC opens an SB account of old people, why the officer or branch manager not taking interest to ask the person whom he want to nominate in his account. This is only because of the sales target and account opening target given to employee by the bank. The old people in emotion and due to his nature keeps trust on the bank employee and bank employee taking short term benefit out of it.

Mr. Puri, I request you to put yourself in place of the old lady staying in oldage home.. I know you don't have time but since you wins lots of awards and prizes of the best bank and all but i think when you able to receive one blessing of old widow lady who stays in oldage home, i think that would be your biggest award. I know you are all professional people and not going on emotion but with business everybody needs to understand the social and moral ethical responsibilities insted of saying "WE UNDERSTAND YOUR WORLD"

The old lady need to pay monthly oldage home charges and other medical expenses also. She is not able to go and ask her son to sign the forms and to help her. If her son is helping her than she would not come to you.

I am following this matter since more than six months and getting reiterate answer only.

Mr. Puri, I hope you understand the matter and she will get her amount soon.

Regards,
Mukesh
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