[Resolved]  HDFC Bank — Deduction of money without notice

Hello,

This is Yaseen khan an account holder of HDFC Bank, Bangalore.
My A/c No. is [protected]
My HDFC complaint No. is CO8200015/R-157-HBCR-7WVJZY/09

My complaint is:
I deposited a cheque of Rs.4277 on 12th oct 2009 at HDFC Banashankri branch.
before depositing the cheque at the said branch I inquired at the Branch regarding the status of my account.
The lady at the help desk said" Its still a salary account & yet active can go for depositing the cheque"
But when i checked on 16th oct 2009, i came to know only Rs.3450 has been deposited to my account & remaining Rs. 827 has been deducted for not maintaing minimum balance( infact salary a/c are zero balance a/c )
My question:
If this was the case the bank should have intimated me before depositing the cheque & they would have told its converted to saving bank a/c prior to depositing of cheque.
So, when i raised this complaint either to "return my cheque or add the deducted amount Rs.827 to my account".
AFTER 5 DAYS some from HDFC Bank called for this from number [protected]
Her name was Sreeba
First of all she dint have manners to talk to customer & without listening to me she hung up call saying, "neither amount will be added or the cheque would be returned", stating a mail was sent for conversion of a/c( which i never recieved )
Well when asked, if in case the conversion of salary a/c to saving account why dint the lady tell me when i approached bank for depositing the as said earlier, she dint reply & hung up the call without genuine reason.

Its a humble request to take careof this issue & take action against the Sreeba ( lady who called for resolution ),

Thanks & regards,
Yaseen khan
Cell No. [protected]