[Resolved]  HDFC Bank — Issuance of Credit Card

This is to inform that Mr Aditya from HDFC Bank, Credit Card Division from Dadar branch approached and offered me HDFC Bank Credit Card for Kotak employees. Application No.[protected]OW1

As per his assurance, I was to get the welcome kit with a week's time and accordingly all necessary documents were collected from my office on 14.12.09.

As per the process, three times verification was conducted in my office and twice in my residence and it was being confirmed that you will be getting the card in three weeks.

During last week of December 2009 I received three calls on my cell for confirmation and verification at office number. Since i was not in City, I have asked them to conduct after 4th Jan 2010. On calling HDFC Bank Credit Card division, i was asked to drop a letter stating that you are back in town and necessary verification can be completed. According letter was dropped in HDFC ATM Credit card correspondence box in 10.01.2010.

Till today no verification has been conducted even after several reminders to Credit Card supervisor – Ms Madhuri and Mr Susant.

Today on 8.02.2010 on speaking to Ms Madhuri, she asked me to once again summit photocopy of my salary slip and ID Card.

According to me they simply collecting customers document and creating data base and might be misusing else where.

They are big cheaters in the market.

Need to take up with Mr Parekh with a copy to Banking Ombudsman

Thank you
Ajay Agarwal