[Resolved]  HDFC Bank — MISUSE BY SOMEONE IN DELHI

To

The Credit Card department
HDFC BANK LTD


Sub: HDFC credit card depute for misuse


Dear Sir
I Nitesh Kumar had a HDFC credit card around 19 months ago when I worked with a broking house in Faridabad, post blocking and destroying it I have closed my salary account with HDFC with which I was given this card. Now after such a long a time someone from Delhi Rajaori garden HDFC bank called to my father's number which I updated with the bank during availing a credit card saying that I have some amount overdue on the card which I need to repay, now one thing which I fail to understand is that when I am working in Andhra Pradesh for last 1.5 years and I have no reason whatsoever that I can go to Delhi as my whole existence is here in AP how could such a thing take place. It clearly show the lacsity that the bank has towards the customer request.

When I called to the call center guys they again confirmed the card is blocked and said that I can file a dispute case for this as I don't hold the card also don't have the number of it. But someone in Delhi is using my card post destruction and blocking of the same, this is an high degree of integrity issue, request you to kindly look to this matter very seriously. As I do not remember the card number I have mentioned the mobile numbers.

Kindly resolve this issue and have a verification done for the same.


My old mobile number mentioned with the card: [protected]

My new number where you can contact me : [protected]



With Regards
Nitesh Kumar






nitesh.[protected]@gmail.com