[Resolved]  HDFC Bank — Unprofessional attitude towards account opening

Hi,
I am writing this, out of my frustration due to the situation I am facing, for which I can only blame HDFC bank and its unprofessional attitude shown towards its customers. I had applied for a new Salary account ([protected]) in the month of Feb 2010 to a local HDFC bank agent here in Bangalore and it was conveyed to me by him that the account would be active with in 4 working days. After around 12 to 14 working days, the HDFC authority called me up saying that there is a mismatch between the DOB provided by me in the form, and the DOB mentioned in the photo ID proof. For that I could not width draw my salary which was due to be transfered on the same account. However, the very next day I called the local HDFC agent and rectified the mistake. I dont know why did HDFC took such a long time to actually realize the error and get back to me after around 12 days. I thing this is the responsibility of the local HDFC authority to validate before processing the account. The drama doesn't end here. It has been around one month since I first applied for the account and still my account is not active. I cannot withdraw money using my ATM Card. I have been chasing the local HDFC guys every day 3-4 times and every time I get a new date or time for the account to be active. And unfortunately every date and time fails. I am a working professional and relocated to Bangalore from some other part of India which is around 2000 Kms away. I am running out of the fund that I brought from my home. I can see my salary debited every month, but cannot do any transaction.
I am really sick of this unprofessional attitude shown by the HDFC authority and I have made up my mind to transfer my account to some other bank.
Pray and hope this is not the issue with other people dealing with HDFC bank.
Thanks
Abhishek Roy
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information