HDFC Bank — Customer care of HDFC
I have a savings account (AC no. 005671000006835 ) in HDFC Bank at Hughes Road Branch, Mumbai since 8 months. I also have debit account in the same branch. My performance is also very good as none of my cheques have bounced yet.
I recently applied for a personal loan of Rs.10, 00, 000 in my bank and was assured by the customer care that i was eligible to get the loan and was askedto show the papers.
Then suddenly these people rejected my application without a valid reason explained to me.I was totally shocked by this unproffessional behaviour of this bank.The costumer care department is also very rude and does not answer our queries satisfactorily. They also havent yet returned my papers.
On the same papers & same amount another bank is ready to pay me the loan.
I am well respected person in my society and am capable of paying back.
I want to know if the assurances that HDFC gives are just limited till their brochures.
I request the bank management to pay attention to this.
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