[Resolved]  HDFC Bank — Bill received for a card that has not been delivered at all

To,
Mr Abraham J
asst, manager -customer service,
HDFC credit card dept.

SUB: NON PAYMENT OF OUTSTANDING AMOUNT

Dear sir,
This is with reference to your letter dated 30th apr 08 which i recieved on 24th may 08 regarding cancellation om my credit card no. [protected]. The letter says that i have an outstanding amount of Rs 114/- but i would like to get it to your notice that I HAVE NOT RECIEVED THE ABOVE MENTIONED CREDIT CARD hence i had requested a cancellation. But inspite of that i recieve bills for the same and now you tell me i have an outstandind amount for a card that was never delivered to me leave alone using it.
Please note that this is my last communication to you as this issue has been a constant reason for mental torture for me as i have called customer service N no. of times for the same. Also please see to it that the bills of the card that are still sent to my residence stop immedietly.
Hope suitable action is taken as soon as possible. Thank you.
Regards,
Ms. Jhumma Mitra.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information