HDFC Bank — Stolen money

I would like to inform you that Rs 3194/- has been stolen from my account
([protected]) by HDFC bank.


When I went to know the reason in sector 35B branch they told me that this is
due to your EMI bouncing (December 2009) but this was not the account from where
HDFC is deducting my EMI. I met Ms Neha she was not able to resolve the issue
and refer me to customer care they are not able to resolve my query also refer
me to my home branch (Dehradun, UK)

I went to dehradun on friday I met Chikky Rai in Dilaram 2 wheeler loan dept is
informed him about the issue he referred me to Ashutosh (Personal loan dept)
(Shahranpur branch). He told me that "HDFC have full right to deduct money from
any of your account" which is incorrect. Then he referred me to Vishwas Gurung
(Manager operations) Dehradun. I informed him about the issue once again then he
referred me to Vijay Joshi (Collection Manager) I informed him about my issue
again he told me to meet him in office on Saturday I went to his office in
dilaram bazar 2 wheeler loan dept he was not there and when I called him from my
roaming number he told me that today is an off which he was not aware of.

Now I am still waiting for the resolution
1). Why my amount is deducted from my HDFC account when I have given PNB account
number for auto debit for my EMI.
2). Why people are not taking initiative to resolve the issue.
3). Why HDFC people are misrouting people.
4). I spent 1500/- rupees in travelling and 1 day of my office just to resolve
the issue who will going to pay this amount back to me.
5). Why this entry is not showing in any of the mini statements taken by me.