[Resolved]  HDFC Bank — PRESSURISING TO PAY LIKE MONEY LENDERS

Dear Mr. Onkar NAth Mishra,

We are a Old customer of HDFC and we got two CREDIT CARDS in my name as well as in my wife's name. It is very unfortunate from your collection department that the person Mr. VISHAL is calling plenty of time and presurising us to deposite the amount as per his call we had deposited the amount in both the cards as it very difficult for us as for last 4-5 months we are in financial crunch. But somehow we are managing to make the payments as we have to do it coz its my liablity.
Its a very serious ISSUE THAT VISHAL IS CALLING ON ALL THE NUMBERS AND YESTERDAY I WAS IN THE MEETING WITH THE DISTRICT ADMINISTRATION AND I RECIEVED PLENTY OF MISSED CALLS FROM HIS NUMBER TODAY HE CALLED IN MY SONS NUMBER AND ASKING HIM AGAIN FOR THE PAYMENT AND WAS TALKING IN A VERY HARSH LANGUAGE.
Kindly look in the matter its very serious issue if your persons are working as a MONEY LENDERS.
I need you to look in the matter personally and ask your collection dept. to be soft and kind to others else it will apoil the image of the BRAND. You should also see the personal problems of your customers also.

I hope this complaint will be taken as a VERY SERIOUS ISSUE AND TAKEN THE ACTION AGAINST THE PERSON WHO IS DOING THE CALLS LIKE THIS.

With Regards,
Himanshu Varma
+91-[protected]