HDFC Bank Bank Card — Fraud by HDFC and CUDPBILL

Address:Gurgaon, Haryana

Hi,

• This is Manish Kumar Joshi, HDFC bank card user . I have been using card from HDFC since long time as well as using banking, insurance, loan and card services from HDFC.
• I have raised a grievance on 9th Nov-2012 with reference number [protected] and registered the complaint that some un-necessary transaction had happened from my bank card which I never did.
• I was travelling on 9th and at mid night I received a SMS that payment of Rs.500 was made by me to “CPDNETHELP.COM “ which I never did same I informed on call as well.
• I changed my online transaction password on 9th Nov itself and this is completely used my me only.
• I received my statement and sent a dispute form at HDFC bank's Chennai address but till date no revert received . On a good faith I made the payment to avoid the LPC and other charges . on 6th december I have again received the SMS that amount of Rs.660 has been deducted to same merchant on 6th dec 12 at 4:52 PM.
• I called at call center and asked to block my card which they did and they informed me that the previous all transactions are done my me hence I am liable to pay.They are even not bothered to confirm me how this transaction was done.
• I have checked in google and found that this fraud is being done by HDFC and CUPBILL info and cheating lots of customers.
• I again claim that the following transactions not done by me and not at all going to make payment .i am holding future payments till I get the resolution . Even after my complaints earlier the unnecessary transactions done from my card by HDFC bank.
• I requested to give me the proof that these transaction done by me, if the receipts signed by me or the products purchased by me but not received any answer.
. Now they are claiming that these transactions are done by me only which i completely deny . I request you to take the further action and ask them to provide the proofs that these transaction done by me. I do the transaction every month for more than 4 K but never raised any dispute in past.
But now i am feeling cheated by HDFC , they even don't have the security checks on online transaction which is voilence of RBI's guidlines.
I wants HDFC to reverse the unneccesasy amount charge to me and ensure that in future without my concent there would be no transaction from my card.

The following transactions not done by me but are charged to me,

Transaction Dated Details Amount
6-Nov cpdnethelp.com[protected] 660
6-Nov cpdnethelp.com[protected] 51
9-Nov cpdnethelp.com[protected] 500
6-Dec cpdnethelp.com[protected] 660




Manish Kumar Joshi
[protected]
[protected]
registered E-mail ID : [protected]@yahoo.co.in
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