[Resolved]  HDFC Bank — Fraud Cheating

Address:

Central Delhi, Delhi

I, Deepak Jain s/o Late Sh. A. C. Jain R/o 1509, Kucha Seth, Dariba Kalan, Chandni Chowk, Delhi-110006, was bearing HDFC Bank Platinum Credit Card # [protected] since December, 2005 with the Credit Limit of Rs 1,27,500/- ( One Lac Twenty Seven Thousand Five Hundred Only ).

Now I am a CANCER PATIENT from the past 2 years and i am not using the above said card no.[protected] from past 10-12 months. 10 months ago, Mr Alok Sapra ([protected]) called me and said that i am Deputy Teratory Manager of HDFC Bank for credit card related queries and gave me a lot of simpathy on my position. He then offered to me settle the said card dues for Rs. 42,000/- only and said that it can be paid in 4-5 installments. He said that settelment letter will be issued to me after the 1st installment but when i paid the said, he didn’t issued me the settelment letter and said that my next billing statment will show my payment and the rest of the settelment amount. However for the next three months he kept giving me simpathy but didn’t released my settelment letter. After i paid Rs. 37,000/- in installments, Mr. Alok Sapra stopped receiving my phones calls and then i had to go to Rajouri Garden branch to given/launch a complaint against him and there i met Mr. Chetan Bakhshi alongwith Mr Suresh Bhatia and some other persons ( Name not known ) ( Contact no. [protected], [protected], [protected] ). They searched all my past data related to my card and payments and then they all decided together and said that i will have to pay Rs. 8,200/- to settle the card dues ( All payment deposited by me is borrowed on interest from my relatives and friends ) and the person who will come to collect that amount will come alongwith my settellment letter but when he came to collect the amount, somebody called me and said there are some family problems in Mr Chetan Bakhshi’s family so my settelment letter will come to me the next day but i didn’t received any settelment letter till date.

After the above said forgery to me, I received various calls from call centeres and from Bank executives asking me to deposit rest of payment and while i tried to explain them about the above said cheating and forgery to me, someone either disconnected the call or someone said that they will help me to resolve this matter but nobody called me again to help me. Everytime they called me with different names and used very valgour language and cheap sentances which i cant even write.

In this above said matter where is my fault! Instead all the above mentioned persons are responsible for cheating me and compelled me mental torture, dipression, cheating and forgery. Due to this incident, i lost all the hope and thus my business got down and i was in huge loss. Now when i gained some hope and strength, I opened a current a/c with HDFC Bank ltd. Mahalaxmi Building, Chandni Chowk, Delhi-110006 to start my business again with Rs. 40,000/- only ( Also this amount is borrowed on interest from relatives and friends ) with same name of my firm M/s Deeksha Enterprises, 2518, Dharampura, Near Jain Naya Mandir, Dariba Kalan, Chandni Chowk, Delhi-110006, same mobile no. [protected], same pan card no. AAHPJ5715C and same information as prior. If i am a defaulter or cheater why would I have opened an account in HDFC Bank! Why would I have continued a relation with HDFC Bank although there are so many Banks in India and Delhi.

Cont........1



However HDFC Bank Ltd. ( Credit Card Division ) hold my Rs. 40,000/- , which i deposited to open my Current a/c no. [protected] against my Credit Card history. There is no fault by me so it is please requested to you that you release my Current a/c opening balance Rs. 40,000/- so that i can start my business again properly. Also release my settelment letter against my Credit Card as i did deposited the settlement money, also i request you to punish all those who are involved in this forgery and cheating with me and i request bank to either handle them at its hand with correct measures otherwise i will be compelled to launch and i will definately launch a complainst against all that said persons and also against the bank for not taking a prior and strict action against its fraud staff.