[Resolved]  HDFC Bank — call from collection department and Misbehaving with the customer

Address:

Chennai, Tamil Nadu

Hi

My name is gaffar and my card number is [protected] and past 1 year i am using HDFC credit card and still i haven't receive any statement and i was complined no.of to customer care and bank and collection deptment, still i didn't receive any status, and most importnat thing is guys(Name Areefa) from collection, chennai, she don't know how speak with customers over the call and still we r supprising how the bank this kind of irresponsity workers hires in the bank, if take any action personally, requsting to higher autoroities look into the issue and take it as high priority. other wise Now I have two options either I escalate to MD level or highlight to media about inefficiency of Bank customer support. and is not imagine how much amount need to everymonth, so u just need to inform or send the statement.

Most important thing is that lady AREEFA from chennai number [protected], got the cal from this number and she need to explain, about her misbehaviour towrds the customer, and i am taking this as serious and fire her from his job, otherwise bank name will spoil in future.