[Resolved]  HDFC Bank Bank Credit Card — keeping my salary on hold witout notice

Dear sir,
I am holder of your bank credit card no [protected].I have paid full billed amount and rs 1300 on two occasions.Due to my sister's marriage and i being out of job since 3months could not pay the amount which has now tune to Rs31,000 approx.I had bought this in the notice of your agent who had called me for payment and assuerd him that as soon as i rejoin my job i will definately pay which he had appreciated.Yesterday i recieved an advanced amount against my salary which i had requested my company to help me as my mother is hospatalised and has to undergo surgery due to gynacological problems.The advance was deposited in my account no [protected] in hdfc bank and when i went to withdraw to pay in hospital i found that the whole amount was freezed,thus delaying my mother surgery.I immediately called up the agent and requested him to adjust some amount againts the outstanding bills and the remaining to be released so that i can proceed with my mother surgery but i regret to inform that no action was taken and when i called up the authority with a request he simply denied.



Sir is it appropriate to freeze my total money when i am in such crisis which i dont consider to be a humanitarian act.I therefore request you very kindly to look into this matter and obliged me by releasing the amount so that i can proceed with my mother surgery whose condition is acute.I hope you will realise the dificulty and oblige and at the same time.The amount deposited by the company is Rs9551 and i am ready to pay Rs2,000 against bill with an assurance to pay every month to clear your dues which i request you to consider the exubitent amout due to high rates of interest.Your immediate action will be appreciated.



THANKING YOU

YOURS FAITHFULLY

VAIBHAV MEHTA
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Aug 14, 2020
Complaint marked as Resolved 
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