[Resolved]  HDFC Bank Bank / Credit Card — LOST OF CREDIT CARD

Dear Sir/Madam,
I want to bring it to your kind notice that my Credit Card no [protected]- Master Card Gold had been lost on 14/10/08 of which I came to know on 15/10/08 while making payment of purchasing done by me at Vishal Mega Mart at Patna. After checking properly my wallet, I came to know that I had lost my Credit Card and immediately I have called at Customer care no [protected] & got my card blocked. But at the same time customer care executive confirmed me that my Credit has been debited by Rs of (4600+12595) i.e. 17195.

in this regard, i have lodged a FIR and sent a Charge Dispute form to HDFC bank.
what option are now available to me conserdering the point that without verifying my signature Merchant has done transaction to an unknown culphrit. liability to pay the same is on my account now.
pl advice
regards
Sumit Sharma
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18398
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information