[Resolved]  HDFC Bank Bank Credit Card — CC DEPARTMENT HOLD FUNDS

Address:East Delhi, Delhi

Dear Customer Care,


My name is Suraj Kumar Gupta and my HDFC card number is :- [protected]. I was not used my card approx 3 years due to my card was lost somewhere.and i was not in india.I recently came in india in December month. Recently I opened my new salary account in HDFC BANK ,VIVEK VIHAR BRANCH, DELHI. But HDFC CREDIT CARD department hold my account funds approx Rs.16000 without any confirmation.

For that i was visited to VIVEK VIHAR Branch, But according to Branch manager hdfc credit card department hold your funds.
I was called to hdfc customer care department for query on[protected], they suggest me to wait for collection department call.After 3 hours i received call from[protected],[protected] of Miss RUBY & directly said.........
"AB TO KHUSH HO NA AAP, JAB HAMNE AAPKE ACCOUNT SE PAISE ROK LIYE"...

I confirm my outstanding Bill from HDFC Credit cards department, its Rs.8841, But how can they Hold my Rs 16000 money without any my information.

I also received an call from[protected]. She said we don't pay your Rs.16000.
I called to[protected] miss Narita she said your hold funds automatically deduct from your account.And she give me one new no :-
[protected].
She said this no owner is a department head & she solved your problem, But i called on this no but she didn't pick my call, also she cut my call many times.

I just want to clear my this bills & final settlement on urgent basis.Please do the needful otherwise & will check this issues as a Legal Action.




Thanks & Regards
Suraj Kumar Gupta
SR.MANAGER - IT & BROADCAST
JANSANDESH 24x7 HINDI NEWS CHANNEL,
NOIDA-201301, INDIA
[protected],33
[protected]
[protected]
[protected]
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Aug 13, 2020
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