[Resolved] HDFC Bank Bank Credit Card — CC DEPARTMENT HOLD FUNDS | |||
Dear Customer Care, My name is Suraj Kumar Gupta and my HDFC card number is :- [protected]. I was not used my card approx 3 years due to my card was lost somewhere.and i was not in india.I recently came in india in December month. Recently I opened my new salary account in HDFC BANK ,VIVEK VIHAR BRANCH, DELHI. But HDFC CREDIT CARD department hold my account funds approx Rs.16000 without any confirmation. For that i was visited to VIVEK VIHAR Branch, But according to Branch manager hdfc credit card department hold your funds. I was called to hdfc customer care department for query on[protected], they suggest me to wait for collection department call.After 3 hours i received call from[protected],[protected] of Miss RUBY & directly said......... "AB TO KHUSH HO NA AAP, JAB HAMNE AAPKE ACCOUNT SE PAISE ROK LIYE"... I confirm my outstanding Bill from HDFC Credit cards department, its Rs.8841, But how can they Hold my Rs 16000 money without any my information. I also received an call from[protected]. She said we don't pay your Rs.16000. I called to[protected] miss Narita she said your hold funds automatically deduct from your account.And she give me one new no :- [protected]. She said this no owner is a department head & she solved your problem, But i called on this no but she didn't pick my call, also she cut my call many times. I just want to clear my this bills & final settlement on urgent basis.Please do the needful otherwise & will check this issues as a Legal Action. Thanks & Regards Suraj Kumar Gupta SR.MANAGER - IT & BROADCAST JANSANDESH 24x7 HINDI NEWS CHANNEL, NOIDA-201301, INDIA [protected],33 [protected] [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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