[Resolved]  HDFC Bank — credit card prepayment charges

HDFC Bank — Service Charge on Credit Card

On numerous request from HDFC sales personel, a credit card was issued to me with a agreed terms that no Service Charge will be imposed on me till one year of its transaction. But It was surprising to receive an statement showing Service Charge within next 15-30 days after issue of the card.

HDFC Bank — Regarding Info

I have a corporate salary account in HDFC Bank. I just want to know whether Bank lockers are avilable?? How much do they charge for keeping the jewels in Lockers? Please let me know other information regarding the same.

HDFC Bank — service charge on credit card payments

I am banking with HDFC bank from 7 years i never had any problem with my banking with HDFC bank before even if i had a problem like posting of stolen checks on my account with the HDFC banks own problem i still continued my banking and even i increased my banking with hdfc and continued buying more services from hdfc .Now i keep savings account ,demat account and credit card account with HDFC. i preffered HDFC over other banks as i had feeling the nature the HDFC BANK give us service is very much customer friendly. but i was shocked with the malpractice used by HDFC bank credit card department in just disbursing its loan.. follow the story below.

i had received a call from HDFC CREDIT CARDS and they were offering me loan against my credit card upto 1 lack on my credit card which had a limit 1.40 lakh. i needed some money for my personnel purpose and they were offering me it 1 lakh without any transaction charges or file charges .before opting for a loan i had confirmed with the representative on phone call about pre-payment penalties on my loan. they said its 3% of the amount which is would be left when i will be making payment i confirm this thing with two people who offered me the loan and on the other call which came for the confirmation. they said sir there would not be any other charges.i said ok please put the offered money in my account. since then i am making over payments on my credit card without even noticing they are charging me 15 % of the service charges on the payment which i am making.
i am also using my credit card for making purchases so i make over payments so that AFTER SATISFYING THERE LOAN CHARGES WHICH WOULD BE (principal + interest payments) that should be applied toward my card balance . and after satisfying every thing rest should be kept as credit balance on my card account.this is the clear case of harassment from HDFC bank to me. i inquired the credit card department regarding this issues so i received a E-mail which states that ,the service charge which is being put according to the GOVT. new law which put the charge on all banking services.
i have no idea about what is the definition of service which HDFC bank following and more to it.
help me understand when i am making a payment using your Hdfc bank savings account to credit card which part of the service i am availing from you.
apart from it when i took a loan our contract clearly mentions there would not be any other charges more than 3% would be levied on pre-payment of loan.
my phone no is [protected] contactable time / 4.00 pm to 6.00 pm or use my email to follow the resolution.
[protected] this is my credit card no.
I hope resolution would be made without any legal action against your bank more to it you will loose a faithful customer who was wishing to grow relationship with your bank in upcoming time.

Dear Mr. Sukhjit,

Thanks for sharing this valuable information.

Like you, I am also banking with HDFC bank from 7 years and never got any issues until Nov 2012. I was shocked when I got to know that my account was debited twice for AMB charges of Rs.280.90 each for the month of Sep & Oct 2012 without any intimation or alert (follow this link for more info: https://www.consumercomplaints.in/complaints/hdfc-bank-amb-charges-debited-by-hd...⇄ )

I also have two Cash-on-Call loans of Rs.65, 500/- each for 36 months term on my HDFC Credit Card. 30 months have already been passed and I am planning to make a prepayment of remaining balance on both the loans. As you mentioned in the post above, HDFC Credit Card Customer Care Executive told me that there would only be 3% prepayment charges on the remaining balance and NO other HIDDEN or Extra Charges in terms of Taxes and all.

I am awaiting a prepayment confirmation call from the concerned department; but now, I will double check with them if there is any other charge apart from 3% !

Thanks again!

Dear Mr. Sukhjit,

Thanks for sharing this valuable information.

Like you, I am also banking with HDFC bank from 7 years and never got any issues until Nov 2012. I was shocked when I got to know that my account was debited twice for AMB charges of Rs.280.90 each for the month of Sep & Oct 2012 without any intimation or alert (follow this link for more info: https://www.consumercomplaints.in/complaints/hdfc-bank-amb-charges-debited-by-hd...⇄ )

I also have two Cash-on-Call loans of Rs.65, 500/- each for 36 months term on my HDFC Credit Card. 30 months have already been passed and I am planning to make a prepayment of remaining balance on both the loans. As you mentioned in the post above, HDFC Credit Card Customer Care Executive told me that there would only be 3% prepayment charges on the remaining balance and NO other HIDDEN or Extra Charges in terms of Taxes and all.

I am awaiting a prepayment confirmation call from the concerned department; but now, I will double check with them if there is any other charge apart from 3% !

Thanks again!