[Resolved]  HDFC Bank — Credit card returned

Address:Thane, Maharashtra

Dear Sir,

I had applied for HDFC credit card & I had message from bank that your credit card is delivered. As I am going for service early in the morning & return late night, my mother stay at my home during the day time.
It was told to me that Card is delivered through Express IT courier service & they will call you first & come to your home. But no call is received on my phone & at my residence.
Yesterday I got SMS that your card is returned. How this can happen ? Is this the way to give service to your customer? Please do the needful Deliver the card immediately.

I am out of station for atleast month for company work & return in first week of May. Please call at my residence before delievery.
The details are

Mandar Karandikar
EXPRESS IT AWB # H[protected]DT-20/03/2010

Regard,
Mandar Karandikar
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Apr 2, 2018
Complaint marked as Resolved 
Verified Support
Feb 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card Application no., registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Mr Karandikar,

We would like to investigate the exact reason your card was not delivered - request you to send us an email at [protected]@hdfcbank.com. Please mention the id TTU[protected] in the subject line of your mail. Also include details such as your account number, courier reference number and contact details in the mail. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank
i have applied credit card and they send to me through blue dart courier but as I gave my office address they call me after office hours two times and today i got a message from HDFC banck as your credit card returned.

Kindly help me to get my credit card.
I had applied credit card and they send to me through blue dart courier services but as I gave my office address they don't call me and after that i got a message from HDFC bank as your credit card returned.

Kindly suggest me what is the next procedure to get my credit card.

Regards
Shib Prosanna Das
Hi, I live in Hyderabad. My credit card returned. I changed my address recently. I went to bank, filled the form and received message confirming that the address has been changed.

My credit card sent to old address. Could you please deliver the card to the new address?

I tried contacting customer service but it is only automated responses. No option to connect with the executive or to request the card to the new address.

Please resolve. The validity on my card has expired today 05/01. Please resolve at the earliest.

K
I am Ananta Charan Bariki, I have got a message from HDFC bank ur credit card has returned so I want my Credit card last no 1113 Return, so I want My credit card. My mobile no-[protected]

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