HDFC Bank — Improper behaviour of counter no 1 rep at HDFC bank green park near uphar cinema branch

Address:

Delhi

Sir
I have taken house loan from HDFC and want my incometax certificate..on 3.9.12 I firstly approached to defence colony branch where they refuse to listen me and send me to green park branch....I went to the branch but they also not able to help me and send me to their another branch near green park ...I have taken a token No PA080 at 01:08 PM after waiting more than 20 min I went to counter no 01...wherer the employee was not able to handle my problem correctly and she told me to go Munirka branch for SOA...I asked her for the address of said branch but she refuse to help me...my 4 hrs has been spend of no use ...still I have no SOA...if these are the services by HDFC....I am sorry to say about consumer guidance and care is at very low level.....