[Resolved]  HDFC Bank Bank Limited — Fraud with customer

I Ramesh Chander Wadhwa partener of M/S J.S.R. Enterprises applied for a Dropline Over draft limit of 1.5crore in hdfc bank(rajouri garden J-block branch) against my resident property through the sales manager mr Saurabh Arora..
the same application was been sanctioned by you for only 1crore in which saurabh(hdfc Employee)communicated to me that we'll have to pay only Rs 80000 + 7246 = 87246 Rs per month till 120 months towards the repayment of dropline O/D limit of rs 1 crore..He also commited to me that they will further ebhance my limit for Rs 50lacs more as soon as the financials of finanacial year 2008-09 will get audited. He did not communicated to me that the amount of rs 87426 will comprise only principal amount and i have to pay the interest separately..he has taken the signature on the sanction letter,agreement and pdc with the benefit that he is shorting the current Emi(of citi financial + hsbc) from app. Rs132000 to rs 87246 and also collected the cheque of rs 55151 towards processing fee n rs4649 against insurance of the property, for which he told me they will bank the cheque of processing fees and insurance at the time while handing over the cheque in favour of citi financial with the prior information. but when i came to know that i have to pay rs 1 lac app. extra towards interest too,i communicated to mr saurabh arora n Mr govind l sharma(head of rajouri branch0 as well n asked to withraw this application at once as i don't want to bank transfer my existing loans of citi financial and hsbc to you..but till then hdfc has already debited the checque of rs 55151 and 4649 from my accountwithout any prior information to me..now after reminiding then hundred of times they are denying to return back the processing fees n the insurance charges..all i want all of you to know is that hdfc has deliberately conned me coz they knew by disclosing all the clauses in this case the customer will simply reject the offer coz the customer is already paying 132000 for the current loan..and why would a customer pay more money for the same loan..n they hid the most important point of the loan agreement n constantly forced me to take the loan..
Ramesh Chander Wadhwa
31/08/09
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