[Resolved]  HDFC Bank Bank Limited — complaint against insurance policy

Address:

Rajnandgaon, Chhattisgarh

Dear sir/Madam,

I am working in a private cement company as a sales person and my wife Sasmita Panda is a house wife and living in a renter house at Rajnandgaon of Chhattisgarh with 3kids. This is such an unfortunate moment when I taken an insurance policy from HDFC bank, Rajnandgaon in the Month of Dec'12. The policy bond which I had received with 2 title in the bond. The person I never seen who have bearing two title at a time with out any reason. That means the name appearing as Shashmita Panda Sahu in the policy bond which is not opted for. My wife signed as Sasmita Sahu in the policy application page. After few days they asked to submit the doc. of my wife as a proof of identity whereas they told me before that no doc required if you will do from your salary a/c. However they taken board certificate of my wife as a age proof and Vote ID card for identification which is named as Sasmita Panda. They neither did the KYC in the name of Sasmita Panda nor Sasmita Sahu. They filled all shorts of other application procedure with forgery signature of my wife and sent a wrong policy doc. in the name of Shashmita Panda Sahu. I lodged so many complains immediately after receiving the policy doc. by verbaly and written thereafter and in so many times. Further I came to know that the policy benefits are also veg-us(misleading information given) and done as per the benefits of the sales man.


Sir/madam, In due course of time I sent numerous of mail to rectify the name and refund of my deposits to their grievance sell but received apology and no action further. In between 6 month already passed away and neither they rectified my name and not refunded my deposits. I want my hardship money back to my account. Please help me out.

Evidence:Attached doc received from bank as an evidence of name change. There are other evidence of documents could be provide you if you required which will proof the mismatching of signature done by the bank officials in the time of KYC.