[Resolved]  HDFC Bank Bank Limited India — Unauthorised debit / creating lien on savings account

HDFC bank has created lein on savings account claiming due on credit card, which was fully due to the charges and interest charged. They appear to have found an easy way to enhance collection. Beware bank users these banks gets signature on dotted lines and behave uneithically. Customers beware of the practive adopted by the bank.

Let be brief the plight of my savings account and credit card account. Bank issued a credit card propagating as a privilaged saving bank customer for many years. For certain months it was going fine but they started charging interest, other charges claiming one reason or other. Upon speaking to their customer care, explaining the reasons, they agree to reverse all the charges. It was only a momentary happiness as I found the bank reversed only a partial reversal but continue to charge interest on the rest of the amount. Again spoke to customer care who agreed for making corrective action but failed yet again. All the promises of the banks customer care were not fulfilled but the bank contine to charge interest and other charges. They have debited my savings account in April without my knowledge and now without any official intimation in writing they created lien on the savings account.

Beware while signing dotted lines.

The bank claims that it understands customer but alas !!! it has failed to understand its own customer care officials promises/ commitments made during customer interactions and penalising the customers.

S.Ramakrishnan
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Aug 13, 2020
Complaint marked as Resolved 
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