[Resolved]  HDFC Bank Bank Loan — MISLEADING AND CHEATING

Address:

West Bengal

HI,
I HAD APPLIED FOR A LOAN FROM HDFC BANK CAR LOAN ON 4 TH OF NOVEMBER 2011 AND ON 9TH OF NOVEMBER I GOT A MESSAGE ON MY PHONE THAT MY LOAN HAS BEEN APPROVED....ON 21ST OF NOVEMBER THE LOAN AMOUNT WAS DISBURSED TO TATA MOTORS...


1> WHEN SIGNING THE AGREEMENT THE AGENT TOLD US THAT YOUR PROCESSING FEE APPROVAL HAS COME AND YOU HAVE TO PAY RS 2120.

2> AFTER THE SIGNING OF THE AGREEMENT THE AGENT TOLD US THAT WITHIN 48HRS UR AMOUNT WILL BE DISBURSED TO TATA MOTORS.

3> AFTER 48HRS I CALLED UP THE AGENT HE SAID "THE TATA MOTORS ARE NOT RELEASING THE AMOUNT AND THAT IS WHY THE WHOLE PROBLEM IS HAPPENING.

4> I CALLED UP TATA MOTORS AGENT HE SHOWED ME ALL THE PAPERS AND THE AMOUNT RELATED TO MY CAR WHICH WERE SENT TO HDFC BANK.

5> AFTER 5 DAYS I CALLED THE AREA MANAGER MR SURUJIT SAHA.HE SAID HE WILL GET IT DONE IN 2 DAYS.

6> AFTER 2 DAYS I CALLED THE AREA MANAGER HE SAID IT WILL TAKE TIME AS PROCESSING FEE APPROVAL HAD NOT COME YET.I TOLD HIM THAT UR AGENT HAD SAID TO US THAT THE APPROVAL HAS COME AND THEN ONLY WE SIGNED THE PAPERS.HE ACCEPTED THAT IT WAS THE FAULT OF THE AGENT.AND AFTER THAT HE DISCONNECTED THE PHONE ON MY FACE AND WHEN I CALLED HIM BACK BUT HE DID'NT BOTHER TO PICK OR REVERT BACK.

7> AFTER 12 DAYS MY AMOUNT WAS DISBURSED....

8> AFTER THE APPROVAL THE COMPANY HAD BROUGHT THE CAR TO THE SHOWROOM AS THE AGENT TOLD ME THAT IT WILL TAKE 2 DAYS TO CLEAR THE AMOUNT AND ON THE 3RD DAY U CAN TAKE THE DELIVERY.

9> THE COMPANY HAD TO KEEP THE CAR IN THE SHOWROOM FOR 7 DAYS WHICH CAUSED SOME SCRATCHES TO MY CAR.....

10> I WOULD LIKE SOME TO CALL ME BACK AND PROVIDE ME WITH COMPENSATION.

AS THIS A STRAIGHT CASE OF FRAUD AND CHEATING AS NO COMPANY CAN SIGN A CONTRACT BEFORE GETTING A PROCESSING FEE APPROVAL.

THIS WAS NOT EXPECTED BY HDFC BANK AND I AM NOT AL ALL SATISFIED WITH SERVICE AND THE HELP GIVEN TO ME.

I WOULD LIKE THE BANK TO TAKE STRICT ACTION AGAINST THE AGENT AND THE AREA MANAGER AS THEY JUST COMPLICATED THE ISSUE AND WERE PLAYING THE BLAME GAME.

I WAS HARASSED AS EVEN AFTER CALLING 15 TIMES IN A DAY NEITHER THE AGENT NOR THE AREA MANAGER PICKED UP MY CALL.

WHENEVER THEY PICKED UP MY CALL SAID I AM IN A MEETING WILL CALL YOU LATER....

I WANT SOMEONE TO CALL ME ASAP......