[Resolved]  HDFC Bank — Threatening calls to my family

My family has been receiving threatening calls since this morning from telephone no. 30966816 from a person who claims his name is aakash and is calling from hdfc bank. aakash has also called me up on my mobile telling me that one yadav kanchan has taken a loan from your bank giving my reference and that yadav kanchan has defaulted on his payment and as such if i dont pay up he will send some goons to my residence to recover the same.

Pl clarify the following:
1. Is the telephone number as stated above belongs to / represents hdfc bank
2. Is aakash an employee / represantative of hdfc bank
3. Does hdfc bank give loans just on the basis of references?

I had also today received a call from one ms shikha of your bank from telephone no.[protected] at around 1 pm which i was unable to answer. i hv since spoken to shikha at around 6.30 pm wherein i had informed her about the above. she had said that she would look into the matter and revert back in 10 - 15 minutes. having not received any communication from her till about 8.30 pm, i again called her up was surpirsed to hear that as per your back records there was no call made to my mobile from the number[protected]. when i informed her that my mobile record shows that there was a call made from the said number she promised that she would again look into the matter and revert within 15 minutes. i hv not received any call as yet.

You may take notice that i neither have any credit card nor have i taken any loan from hdfc bank.
I will be lodging a police complaint tomorrow for the threat to my family from your employee / represantative - aakash.
You may also be advised that a copy of this mail is being forwarded to the media.

Regards
Darshan Desai
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Aug 14, 2020
Complaint marked as Resolved 
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