[Resolved]  HDFC Bank — ATM Cash Problem

To
HDFC Bank
New Delhi


Note : I wish to bring to your notice a serious issue with ATM.

I am an HDFC account holder (Smita Kumari) and my A/c No. is [protected] with( CC-31, COMMERCIAL COMPLEX, NARAINA IND AREA, PHASE I ... New Delhi ) branch. I used my HDFC debit card to withdraw Rs. 7000/- from CITI Bank ATM, ( F-12, Kalkaji, New Delhi -19 ) on 9th Feb, 2010. A bad exprience i have gathered. The ATM machine did not dispence any cash and thus i have not received any cash from CITI Bank ATM. But my account is showing that Rs.7000/- has been debited from my Account.
I have complained to my HDFC branch with proper documentation i, e transaction slip etc. but branch has not still initiated about the matter in my favour.Citi Banlk is not responding about this matter.
I need money immediately as it my salary money and i am out of cash right now.
So, i requested you to please take this letter seriously and do my need. I will be very thankfull to you for this.


Thank you
Your's Faithfully
SMITA KUMARI
New Delhi - 110 017
Ph. # [protected], [protected]