[Resolved]  HDFC Bank Bank Mall Road Branch Shimla — MALPRACTICES / MISREPRESENTATION

i AM FORWARDING A COPY OF THE REPRESENTATION TO THE MANAGER OF THE HDFC BANK DT. 16TH MARCH TO WHICH THEY HAVE NOT REPLIED SO FAR.


The Manager,
HDFC Bank
Shimla.

Sub: Misrepresentations and Malpractices of your bank on opening of Current Account.

Dear Sir,

This is in continuation of the various personal representations to your staff and yourself on umpteen occasions regarding the “AMB CHARG ”of Rs. 1000 being debited to our account every month along with Service taxes of Rs. 120.00

At the insistence of your marketing staff a Current A/c No. [protected] was opened in my firms name M/s Aditi Enterprises. At the time of opening the account Ms. Ekta Sood representing the HDFC Bank explicitly stated that I am required to deposit Rs. 75000/- and maintain this balance for 30 days after which this account would be a zero balance account and the sum of Rs. 75000/- could be withdrawn thereafter, No charges will be charged and there would be no need to maintain a minimum balance.

However, contrary to this, since the month of September 08 every month a sum of Rs. 1000 along with service charges is being debited to our account. I have constantly represented against this but each time have been assured that this is a mistake by the bank and will be rectified at the earliest.

Unfortunately six months have passed and no action has been taken till date, in spite of repeated assurances from all the bank officers. There seems to be a general attitude of misrepresentation without putting words to action.

You are therefore urged to immediately credit to our account a sum of Rs. 5600/- which has been illegally debited from our account and also ensure that these charges are not debited in the future, failing which we will have no recourse but to initiate proceedings and seek redressal in the appropriate legal forum.