[Resolved] HDFC Bank Bank / Personal Loan — not Giving the reason of declining ma case | |||
I am an saving acount holdr of HDFC ank , EKHRAJ MARKET , Lucknow, walked into the Bank aaaaand asked about the lone section , the officer asked my Name & Account no. ( Name. Shashi Bhan Pratap Narain Singh & A/c No. [protected]) he gone through his data base and told that I am eligible for RS 15,0000.00( Fifteen Lacs) & Rs 350,000.00 ,( Threelacs and FiFty Thousand ) ,asking every thing at he denied to give me lone because my salary was in cash , I tryrd to convence him by following Points 1:- I am a centeral Govt Employee working in Indian Railways, where making any defalt comes under D& R rules. 2 :- if it is so then give me in writting that cash salary is an only bassisto reect my lone. But Bank Authorities did not gave the resion in writting . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Our apologies - we forgot to mention the complaint id in the post above - TTU[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
At the outset, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.
With regard to your query about loan eligibility, any loan application to our bank is considered in line with our internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verification processes, credit bureau reports and document verification) and loan approval is granted based on the applicant's fulfillment of these criteria.
Please refer to the following link for information on the kinds of loan we offer, and the eligibility criterai for each:
https://www.hdfcbank.com/personal/loans/default.htm
In case you require further details with regard to this or any other issue, we request you to write to us at [protected]@hdfcbank.com. Please mention the id (###) in the subject line - we would be happy to respond to your queries.
Regards, Customer Assistance, HDFC Bank