[Resolved] HDFC Bank — Calling unnecessarily for EMI | |
I have been given a NRI loan and I was making my payment through their online system (hdfc.com). Suddenly they have stopped that facility due to some RBI guidelines. I am staying in US for past 1.5 years. I asked my friend to drop the EMI check on the last day of every month and there is no due from my part neither I am a defaulter. HDFC bank fails to produce the checks on time and their collection center unnecessarily calling my parents every month and stating that the EMI payment is not on time. HDFC bank has given a NRI loan and now they are expecting that the customer will fly from US to India to do the ECS. This is really silly and rediculous. I have never face such a silly bank. Many time through the HDFC portal, I have communicated the same message to HDFC bank that this is a NRI loan and just for the ECS I can't fly down but it is of no use. The people of the bank needs proper training and mostly the collection centers, who don't even know what is going on, start calling here and there for the payments. Some one has to take care so that these banks or their collection center stop calling here and there Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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