[Resolved] HDFC Bank Credit Card Division — over charging and harassing customer

[Resolved] HDFC Bank Credit Card Division — over charging and harassing customer

A Aishwarya Gautam from Anand, Gujarat

Hi, My credit card no. is [protected] from past eight months i have been charged extra amount every month on this credit card and inspite of asking for the details they are not providing me the details of my bill and why is extra charges leived on my bill every month though no purchases made against this card for the last six months and late fee is being charged every month though no bill is sent to me on my bill continously following with the team they dont provide the bill and chaging every month late fee on my card. Last month without informing they freezed Rs 7500/- from my bank a/c against this card i made the payment of Rs 2000/- last month they unblocked my debit a/c and again they have sent me the bill of 7000/- though the card is not being used still they have charged extra amount and when asked to customer care they dont provide any detail of the charges however my actual bill is only Rs 4000/- I have continously saying to provide me the details and settlement of my credit card no.[protected] they are not doing the final settlement of my card and repeatedly charging extra amount of my card and they keep on calling for payment of bill without providing me the bill. I request that kindly help me in settlement of my card i want to close this card . Please look into it and reslove my issue as it is actually very paiful for me bear extra charges every month for no. reason. Thanks Aishwarya Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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VIKAS BHATNAGAR

from Aligarh, Uttar Pradesh

Dear Sir,

In reference to Card No. [protected] in the name of Vikas Bhatnagar, I would like to state that I got a statement in March or April '09 mentioning some outstanding due to some Bajaj allianz policy which HDFC Bank has levied the premium to me, which I have never signed or asked niether they have taken any permission from me to make this policy for me. So after examining that statement I contacted at HDFC Credit Card division, Chandigarh & explained them that I have not undergone any policy, so after a lot efforts within a week's time I finally managed to get it close that poilcy & the dues arised due to that policy was also been cleared by them & outstanding was made to nil & they confirm me also & after that I have asked to close the card as I have never used the card & dont want use also, after 2-3 days I confirm about me closure of card also which they confirmed.

Now I have been transfered from Chandigarh to Bareilly (U.P.) in MY'09 now I came to know that HDFC has sent some Hon' Lok adalat notice in which they are mentioning some accounting differences at my original address of Chandigarh. Now my complaint is that when all these were settled & card was closed why they have me summon of Honble Lok Adalat, Chandigarh. After that I have talked at Chandigarh office & they have assured me about the call from their office within 2 days on 9 Sep'09 & the reference No. of that conversation of 9 Sep'09 is [protected] but till date I have not recived any call from HDFC Bank. I have updated my phone No. with them.

You are requested to look into the matter & settle it as early as possible.

Thanks
Vikas Bhatnagar
[protected]
Resi[protected]
[protected]@zapak.com
bhatnagar.[protected]@ymail.com

raj

from Bengaluru, Karnataka

hi all

im raj, im unable to pay the creditcard payment becoz, i dont have any job .im in searching .i got a notice from the lokadalath. is this reflect any thing serious for me.

raj

from Bengaluru, Karnataka

hi all

im raj, im unable to pay the creditcard payment becoz, i dont have any job .im in searching .i got a notice from the lokadalath. is this reflect any thing serious for me.

reply me
raj
chinnu.[protected]@gmail.com