HDFC Credit Card

2 Reviews

Shrinivas Gajanan Jere on Jan 27, 2012

Closure of Credit Card

Sub : Application for Credit Card No. 4346-7810-1307-5924 till date not closing.

Dear Madam / Sir,

My Credit Card No. 4346-7810-1307-5924 which is settled in the month 01/12/2011 of Rs.6065/- through you HDFC Pune I have give the cheque to your officaial person and it has been honoured by the bank. But again HDFC (Bank) send me balance amount why?

I complain Pune (Office) they told me your Date of Birth is not correct as per our record so we cant give you any reply. I requested them that according to my Pan card and all documents my birthdate the same as ihave told you but no response. I have received a satement for a amount of Rs 973 . 00 in which they have charged a late fee of Rs. 350 =00

So please check the detail and close the account of balance as early as possible.

 Check the payment of December 2011 Which is paid
Thanking you,

1 Comment

Comments

Deeno

Sir,
I have applied for closure and surrender of my Credit Card (No. 4346779000444467) from HDFC Bank, Shillong Branch on 10.9.2010 and removal of Lien from Fixed Deposit (FD No. 05484470007493) against which the Credit Card had been issued so that I can withdraw my FD. When contacted the HDFC Bank Customer Care on 15.9.2010, I was told that I can withdraw my FD on 17.9.2010. Again, when I called the Customer Care on 17.9.2010, I was again told by the Customer executive that it will be done by 20.9.2010 (Monday). Inspite of my request to them to do it early as I need cash urgently, still the HDFC Credit Card Department don’t bother to understand my financial difficulties and to remove the lien from the FD so that I can withdraw the cash.
This is purely a harassment to me and I am really frustrated and if the HDFC Bank still don’t want to allow me to surrender the credit card and withdrawal of my FD, I will have no option but to complaint the matter of the case to Banking Ombudsman and also to seek legal option.
Thank you.