[Resolved]  HDFC Bank ERGO Insurance — claim for total loss

Address:

Surat, Gujarat

Dear Sir/madam,
I had brough a new chevrolet cruze on April 16 2010 , which met with a serious accident on 24 july 2010 i.e in 3 months , and the car is claimed as total loss by the company, since then i have been calling agents of HDFC in surat and Ahmedabad, but still no result, my bank instalments are been paid regularly and i am not able to settle the matter because of lathergic work of hdfc insurance. They are not able to get the buyer for the car that is why they are delaying the matter .
When we go to buy the policy they promise so many things and want money for the premium on the same time. Now when it comes to paying back they have ample of reasons to elongate the matter.
Inspite of the car being just three months , if they are not able to give me back the insured amount, what can i expect from them if the car would have been three years old.I have also offered them to deduct 50000 rupees from the insured amount and pay me the balance immediately , but still they are not able to come on a decision, so now i think i have to ask them for full insurance amount by lodging a complaint in consumer court. Have given them last date on monday otherwise i will file a complaint against the company