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HDFC ERGO - Cancellation of Policy

 
4 Reviews
User
  asif_asuk on Jul 19, 2011
While taking the policy i was not informed by HDFC Ergo that there would be 3 months waiting period and then 1 month survival period..... when i have received the letter and all the cards and insurance information then i came to know about the waiting period of 3 months. I have taken 2 policy with them and i have also requesteed them to cancel my policy on 31st May 2011, still date only 1 policy is been cancelled as per their timelines....... but for the policy # 50732889 and the ref # 002530631 it is still not been cancelled by them..... despite calling them several times but no response from them at all.....I spoke to sujeta on 7 June and then Kushal on 15 July and Avinash on 19 July...... every time getting the different information....... I am really tired of calling them asking for the payment....... they always say that we will follow up and do the outbound call but the last call i received was on 6 June only............

Please help me for getting my money back from them.... I have all the proofs as every time i am sending en email to them and not receiveng any response on that email...
Regards,
Asif Ansari
9920082753
Complaint comments 3 Comments     Updated:
Resolve this Complaint  

Comments

N Aug 19, 2011 by
User
HDFC ERGO  
 
Dear Customer,

As per your request your policy is cancelled and the refund is sent to you.

For any queries please feel free to contact us on:

Toll- Free :
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )

022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance
N Jun 20, 2012 by
User
S. basha  
 
Please don't renew the HDFC Ergo policy and cancel immediately my policy no. 59732989 as Iam already having health insurance from my working company.
Please do the needful for the cancellation of my policy as early as possible.
Thanks in Advance,
S. Basha.
N Feb 22, 2013 by
User
HDFC ERGO  
 
Dear Customer,

For your cancellation request please contact our Toll- Free no.:
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone)

or email us at care@hdfcergo.com

Yours Sincerely,
HDFC ERGO General Insurance

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    HDFC ERGO - Cancellation of Policy