[Resolved]  HDFC Bank Ergo — accident claim

Address:South Delhi, Delhi

sir,
my car number DL9CR8186 pPolicy number:[protected],i met with an accident on 20th Dec,
and a case was olso registerd against me,in this 2 people where minimal injuured .i gave my car for repaire in ROHAN MTRS on 22nd of dec.the surveryior came and told me that it will not be cassless as there is third party claim,so i paid 1 lac as per the bill.One month passed o was told that i will recieve a check from HDFC within 15 days but i didnt got it ,so i called the surveyor and ask ,he told me to give me the court papers (as our(third party) compromise was done in court).After that another 1 month passed and i was told "ho jaega hojaega" but noting happend.after 3 months i was told that it was drunk and drive case.and i asked for the documents but the investigater didnt showed me and told me that he has subbmited in cuctomer care.
i just want to know why it took 3 months and why i was been misguided and who will bear eaverything.
this was not my fault i was true from the starting.
iF hdfc persons R READING THIS SO KINDLY GET IN TOUCH WITH ME AND THELL ME THE RESONE.
AND IF NO BODY REPLIED ME THEN I WILL NOT TAKE HDFC INSURANCE AGAIN IN MY LIFE.

RAHUL SINGH
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear RAHUL SINGH,

The claim has been rejected as the customer was under influence of the alchohol

Regards
Team HDFC ERGO General Insurance Company Limited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information