[Resolved]  HDFC Bank Insurance — Forgery and False Documentation

Address:South Delhi, Delhi

1. Refer HDFC Insurance Policy No. 12697604.

2. Firstly, I had never applied for this insurance policy. However it consists of all my details and my signature (forged) as per the photocopy of the policy papers that I have recieved.

3. The company customer service claims that I had given an initial DD worth Rs. 50,000 for the policy which can only be claimed if I go through with the three year policy term and timely payment of all the remaining 5 installments.

4. I have the following grievances against the company-

(a) False documentation for the insurance policy and forgery of signatures.
(b) Persistent mails suggesting need to revive the policy at the earliest.
(c) No support to close the policy and assistance in finding the culprit who has raised the policy on
my name.
(d) No support to find out the sales executive who was instrumental in raising the policy.

5. The only deductions that I can sum up from my experience is that the company or its sales representatives have designed a nefarious way of luring the consumers into opting for the policy by forging documents and stating that an initial payment of Rs. 50000 has already been made so far thereby urging the consumers to make the entire payment.

6. On calculation of the entire benefits, it is evident that the so claimed initial investment of 50,000 (as claimed by the company to have been done by me) is not at all calculated and will not in any case be refunded.

7. Sir, Please assist me in finding the exact details as this type of forgery may entail major financial losses as my main salary account is in HDFC Bank which in itself is a sister subsidary of HDFC.
With Warm Regards
Anand
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information