HDFC Bank — home loan not disbursed

Address:Bangalore, Karnataka

Dear Sir / Madam,
I was apply a home loan to HDFC BANK since 10/07/2011 months and
submitted all documents and processing fees amount of Rs 11030 as per
HDFC representative Mr. somnath ([protected]) and Mr. Niranjan at the
time of loan applied.

At the time of introduction Mr Niranjan told me to give the discount
on the processing fees but later they dont agree on that .

My all documents review by branch manager Mr. Niranjan ,Marathahali
branch,Bangalore and loan sanctioned 100% as per my requirement 18 L
.But after that they again asked me the loan transfer amount (AROUND
5500/-) as I had taken the appartment from the person who has the loan
in LIC.

I already ask them from the begining regarding this and got the mail
of all details where they didnot mentioned this amount and now they
stopped my processing.

After 8 months niether loan sanction as per my requirement and no
email with HDFC.

This period was very painful for me due to HDFC .
Please help me regarding this and let all the consumer to avoid this
kind of miss leading assurance fron HDFC.

The below mail details is for the bank loan and not stated any where
that they need the a transfer of loan.

Thank you for choosing HDFC Home Loans for financing your planned
property purchase. We would be happy to guide you through the process
and you can count on us to be with you right through.
Fine living comes easy to you.
We at HDFC believe that the Home Loan Experience of our elite patrons
too should be one of the luxurious conveniences. Keeping your busy
schedules and active lifestyles in mind, we have designed a Premium
Home Loan Service to ensure a Quick and Hassle free experience.
We will ensure customised home loan options to suit your financial
plans, goals and preferences. We take our service up another notch by
offering complete exclusivity and arranging everything at your own
convenience.
we are offering you with most affordable home loans that will
translate into long term benefits.
Current RPLR- 16.50% w.e.f. 1st Aug 2011
Loan Slabs in LakhsVariable RatesBasis (RPLR – Spread)
Upto & Including 2010.50%RPLR – 5.75%
20.01 To 3010.75%RPLR – 5.75%
30.01 To 7511.00%RPLR – 5.50%
Above 7511.50%RPLR – 5.00%

We understand that our patrons expect nothing less than the perfect
home loan experience, and it is our mission to deliver it impeccably
and without exception. Count on HDFC to be with you, right through.
*Eligibility is subject to Credit Decision.
There Shall Be no incidence of any prepayment charges in case the loan
is preclosed/prepaid in full out of own sources of the borrower.
Any prepayment from sources other than own sources (*) Shall be
subject to a prepayment charges of 2% of the outstanding amounts being
so prepaid (such amounts shall include all amounts prepaid during the
given financial year).
An Early redemption charge of 2% of the amount prepaid is payable if
the amount being prepaid is more than 25% of the opening balance per
year .In case of comercial refinance,an early redemption charges of 2%
of the amount is payable irrespective of date of first disbursement.
==> 0.1 %of the loan amount towards the stamp duty charges for
depositing of the title deeds before 1st disbursement of your loan, as
per the Govt. Of karnatake stamp duty Act under Article 6
==> Sale and Construction Agreement it has to be execute on 0.1% of
the property cost as per the stamp duty Act i.e. Under Article 5.

In order to assist you with your loan approval, kindly find herewith
the list of documents required to get an HDFC Home Loan effortlessly.
Please arrange for the following documents (for each applicant) along
with an application form duly filled-up.


Salaried Employee
KYC Norms
Identity Proof Address Proof
Passport Passport
PAN Card Electricity Bill
Voter Card Telephone Bill
ID Card Ration Card
Driving Licence Bank Statement
Letter from Govt Servant/ Notary / Gazetted Officer Letter from Employer

Letter from Govt Servant/ Notary / Gazetted Officer

1. Last 3 months Salary Slips
2. Last 6 months Bank statements, where salary credited .
3. In case of any ongoing loan, bank statement for the last 6 months
from where installment debited
4. Employment Contract in case current employment less than 1 Years old.
5. Form 16 for last Year.
6. In case Bonus being added to Income, last 3 Years proof of bonus.
7. Passport size photograph.
8. Own Contribution Proof towards the property .
9. Investment Details.
10. In case loan closed in the last 6 months closure letter.
11. In case loan finishing in the nextfew months, proof of the same.
12. Processing Fees cheque of 0.5% + service-tax or Rs 10000 +
service-tax, whichever is less.The cheque should befavouring HDFC LTD.
Documents for Balance Transfer

1. Sale and Construction Agreement copies
2. Cost Breakup and Allotment Letter
3. Own Contribution Receipts copies
4. Outstanding letter.
5. Repayment Track Record Till date
6. List of documents held with Bank
7. Process Notes as per policy (format attached)

Kindly keep available original documents for verification
purposes.Please find the attachment of the article which i would like
to share with you.
Should you need any further assistance or wish to discuss our
customized loan & repayment options best suited to your needs please
feel free to contact me.
* Terms and Condition may apply. Policies applicable at time of Disbursement.
Assuring you the best of our services always.


Thanks & Regards,
Somnath
[protected]

Thanx & Regards
Pranab Kumar Pati
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information