HDFC Bank Complaints & Reviews

I'm Jayendra from surat, from past few days i'm continuously received a call from Aditya (received mob no. [protected]) HDFC insurance sales department, Ahemdabad. He trying to convince me to buy a product. I'm also lil impressed with his offered policy but not much so tell him to call me later. But he call me regularly and last i said him ok send a executive to my home (surat) but unfortunately when this executive comes to my home i'm not available, so again aditya call me and very rudely talk with me, he said "Jab Aukat Nahi Hai to Bulate Kyun Hai Kamine"

Really i don't understand what to say him so ended the call and then not received his call. but i'm so hurt from these words coz i don't expect this type of mis behavior from a reputed company's representative. I'm not forgive him for this but no idea where i complaint. Found this website so complaint here first please do some needful action about this or give me the right way to teach him a good lesson.

Thanks in Advance...

Aditya's mobile no. is [protected]

Pals be ware of service level commitments from hdfc either customer or employee or agent. I worked for the company for 2 yrs and I know the process of the company even after knowing its been more than two years am constantly following them for pf still the only jargon they convey is wait for next 3 (its been 8 three months passed and 9th started) months. This is how they treat those who deals with them, I afraid what would happen with ignorant customers who invest with the company and don't know any process.

Hi Team,

I have got a call from the HDFC ERGO General insurence and asked me to take the policy and the amount will be diducted in the form of EMI from your card, so i have said ok confirming that there will be no additional charges on top of the EMI amounts.
but while processing the fee they are charging he amount for EMI+CESS tax+Service tax . amount that they are charging is more than the acutal EMI amount CESS tax+Service tax is greater than the EMI amount .

Please suggest how can we stop this i have decide not to go with HDFC ERGO any more and raised a complaint in the site to stop the EMI'S one the policy has been expired in this year end. and i also suggest please don't prefer the HDFC ERGO any more.

Thanks,
Surender.

Hi,
my loan no:[protected]
I have taken around 20 Lakh Loan from hdfc bank,selaiyur-chennai just few months.
i am paying my emis regularly that too 20 days before. still hdfc people trying to use my cheques to withdraw money without checking accounts.
As a result of their stupid and foolishness,i am getting unnecessary mails and at high time,
Rs.827.25 is debited from my hdfc account for cheque return charges.
CHEQUE NO:[protected] DATE:06 Dec 2011 FINE:827.25

may i know the procedure these banks are following?.

As there is no fault from my side, i need my money back. i never faced this situations anywhere.
need urgent action on this.

Through this post I would like to update you that there are some recovery agencies affiliated to reputed private sector banks resorting to threatening calls and using abusive means of communication. One of my friends had this bitter experience and I thought of sharing with everyone in my contacts list.

Initially you would receive a call from [protected] and the person calling identifies himself as Uday Shankar, Assistant Commissioner of Police, Hyderabad Crime Branch and threatens you that there is an non bailable arrest warrant against you for non payment of Credit Cards Bills. Usually they refer to the payment which you might have done / settled more than 5 years ago.

He would share a Delhi based number [protected] belonging to some Ashok Pradhan who refers to your case and he threatens that in case you do not deposit the amount immediately into bank, you would be arrested within few hours. They succeed in creating panic and call you continuously creating fear and confusion.

Request you all not to react or respond to their threatens.

If one of the readers of this post has good network in Police Department, I humbly request you to escalate with them and bring them to justice.

The best way to avoid this kind of situation is to use your credit card judiciously and pay bills on time.

Hi,

Hi I applied for personal loan in HDFC bank, the person who came and collected my documents his name Maltesh(mob.no[protected]),he took all the documents by date 28/11/11 and i got a message from HDFC bank on 01 dec 2011 saying that "your request for personal loan has been accepted and given ref.no 20207535".The loan they are processing from the HDFC indiranagar, this branch is the worst branch so far I visited. after all the verification is done,again they are asking my father/family address proof and I am ready to submit and again they are asking my father signature proof.this ridiculous thing.As I donot want to submit signature proof, I said to cancel the loan,regarding to this I called HDFC Customer care,again helpless.Customer care telling that contact executive.

Finally I visited HDFC indiranagar branch on 08 dec 2011,I met the person Ganesh Subramani,he did not responded properly. I waited for 2 hours and left from there without any help.

One more thing I have my salay account with HDFC only..

This is how they treat people at HDFC bank,so friends who ever need any loan donot go to HDFC bank,especially Indiranagar branch.

regards,
sapi

I bought Whirlpool Washing Machine from MORE, mahadevapura outlet on 21st November 2011 on 6 months EMI.
In the HDFC site "http://www.hdfcbanksmartbuy.com/post/postid-92.aspx", its written that there will be no hidden charges..NO EXTRA COST, if we buy WHIRLPOOL products from HDFC credit card EMI option till December 2011.

But then extra Rs 600 was charged to me as processing fee.
My compalint is that if you add this extra hidden charge then please write it there in site also...
But I did not see any processing fee written in the site.

When I called up the HDFC bank Credit card helpline number, they told me that it is the previledge given to some of the customers only.
Then why they have not mentioned this in the site?


The Store from where I bought the Washing machine is given below..
BANGALORE HYPERMARKET,
MAHADEVPURA OUTLET,RING ROAD,
NEAR SHIVAGANGAL LAYOUT,
NEAR JALSA RESTAURANT
Bangalore.

Hope anyone from HDFC bank will address my Issue.

Thanks

Shailaja

Hi

I worked as Sales Development Manager(SDM) under the branch of Ms. Parminder Kaur Anand with HDFC Standard Life Insurance Company(now knowing as HDFC Life) Sector 70, Mohali, Punjab from 7th April 2010 to 30th March 2011. My PF no is 43180, my Pension number is MH/211273/43180, my employee no. 59204, my agency code was 00407359. I left my job on 30th March 2011. After one month in the first week of May 2011, I applied for the reimbursement of my PF with submitting the fully filled forms and the full documents demanded, to Ms. Pooja (HR-Manager) who sits in Chandigarh office. Now, more than 7 months have been passed away but , my PF was not released as yet.

Please help me to release my PF as soon as possible.

Thanks and Regards,

Vivek Kapoor
[protected], [protected].
Mohali.
k.vivek.[protected]@gmail.com

I have recharged my BSNL sim for 50 RS through HDFC netbanking. But the recharge amount is not credited. The Ref# is [protected] . But the amount is debited from my account. I have contacted the HDFC customer support through web forum. But I was really disappointed with their reply towards my concern. They are asking me to contact BSNL customer care. So I thought this is the best way to communicate with them. If this issue is not resolved, I am going to change my bank for sure.

Regards,
Suneesh M R

This is Ashish Vishwakarma .
I had been getting many calls for getting the hdfc credit card and finally i said its ok it its having no annual fee and its visa !! And the guy came I filled the form and I didnt filled the form which says for Rs 399 annual fee and on asking he said just a formality but i refused and did nt filled as the customer care said that you just fill your vodafone postpaid details will get it automatically added to our hdfc card and then I need not to pay any annual charges .

Later I got a Master card instead of Visa and that TOO HAVING 399 Annual fee and on enquiring with customer care they said no this is having annual charges . I said to cancel this card and also to raise this concern as I M NOT GONIG TO PAY a SINGLE PENNY from my pocket . This is just making the consumer a fool !!!

Req No 1 : Dont remeber but they didnt logged the actual issue which i said and was ignored
Req for concern raised again : [protected]
Req for total cancellation of card : [protected]

Dear Sir,


Subject:- Conversion of Zero balance account to savings account without giving prior infomation.

I have forwarded mail to HDFC bank several times refer to above subject. They have onverted my zero balance account to savings account without giving my prior information regading the smae via-mail/sms or call. THen they have deducted balance from my account to minimum balance to maintain savings account (payment has been deucted from account(Acc No.:- [protected]) four times payment deducted details are as:- (827.25*3 +668.01). I hereby request you to kidly pls intervene & look into the matter.

Best Regards
Manmeet Singh
+911-[protected]

Hello!

I have an account with AXIS bank, but on 30th nov i tried withdrawal of money from a HDFC bank atm as there was no AXIS bank atm nearby. After entering the amount when the machine was in the process of dispensing money it displayed as 'YOUR TRANSACTION HAS TIMED OUT'. I thought there might be some kind of problem with the machine, so i left the atm ant went to a another atm. After 30-45 mins of this incident i received a msg which said that your account has been debited rs.5000 from HDFC bank atm. I was shocked readind the message. i rushed to the HDFC bank and asked for help,in reply they told me to send a complaint through the bank(AXIS) in which you have your a/c. and within 24 hrs the amount will be credited to your account.... but still waiting.

What's the process to get back my money... some1 plzz help me

Rahul Kumar
Ranchi
rahuls.[protected]@gmail.com

Dear Sir,

Please issue my Relieving Letter

My name is M.Murali Krishna ( EMP Code : SZ-0004), working in HDFC Bank Ltd. Two Wheeler Loan Dept., Kakinada. I have not received my Relieving Letter from last 2 Months, I have tried at bank but of no use.

So, I request you to please issue my Relieving Letter at the earliest.

M.Murali Krishna,
[protected],
[protected]@gmail.com

Hi,

I have a HDFC credit card from 2008 and it was issued in Indore (M.P) and then I have moved to Chennai on Nov 2009 and i asked the bank for change of address for my billing. But i didn't get any response from them and I was using my card and i was paying for my card without knowing the bill amount. I have paid about the amount which i have used near about 22000rs. So i stopped paying. Suddenly one day a call is coming telling that your card payment is due. At last they came for settlement and i have settled the amount more than what i used. But the bank has given my name to CIBIL. If i have paid the amount why should the bank give my name to CIBIL?

Is I am fraud or the Bank? I want my name to be removed from the CIBIL black list immediately or I am going to file a case against the HDFC bank regarding this issue with consumer court and the bank has to face the problem. I have the payment details clear and the mails which I have sent and the reply mails from the bank regarding this issue.

My name is Sanjay Singh Rawat, a/c no. [protected] I want to change my contact number & want to use my current number [protected]. so that i will be able to receive all necessary alerts.

Dear Sir/Madam

I have purchase a policy ( Sampoorn Samridhi insurance plan) from HDFC Life Insurance on 16th October 2011, with this assurance that you will pay Rs. 30000/- P.A. for 5 year total deposit 150000/-( One lacks fifty thousand), after five year you will get Rs. 240750/-(Two Lacks forty thousand seven hundred fifty) and up to 99 year life insurance of Rs. 1 lacks & a tour package worth Rs. 21000/- . On 22nd October 2011 I got a call that your Bond has been sent to your address through “Tri chakra courier” within 3- 4 days you will get it. But I didn’t get the bond. I call to customer care so many times in November 2011 but didn’t get any satisfactory answer.
On 16th November 2011 I’ve get a computerized call that your bond has return to us with the note “address sifted”.
Then I call to customer care and tell them that my address is the same as mentioned in the form, how can you say that address has been sifted?
They give me a complaint no. and tell, within 15 days you will get your bond.
On 26th of November 2011 I get the bond through “Overnite express”. I open the bond and read it I found that I’ve been cheated. As per the commitment of the HDFC people ( Vishal Malhorta –Cell no. [protected] & Vikash Kapoor cell no. [protected]) there is not any single word match to their commitment as they told me at the time of selling the policy. These people are black spot for the company.
So I decided to cancel the policy and get my money back. On 28th of November 2011 I went to the HDFC Life Halwasia Court Lucknow office. They told me that your look-in period is over and you cannot cancel the policy, I told them that I have 30 days look-in period after receiving the policy bond as per mentioned in the bond. On 29th November I again went the branch after so many arguments they received the policy with an application and told me that the consumer grievance cell will look into the matter within 10 days you will get the call from there.
You are requested please look into the matter and do the need full and get my money back ASAP.
Regards
Manoj Kumar
Policy No. 14675044
Email: [protected]@gmail.com

we are giving hdfc bank loan 2004 wear paid total amount but hdfc bank not given form -35
my loan no-1697859 Customer name P.Narasimha Rao

HI,
I HAD APPLIED FOR A LOAN FROM HDFC BANK CAR LOAN ON 4 TH OF NOVEMBER 2011 AND ON 9TH OF NOVEMBER I GOT A MESSAGE ON MY PHONE THAT MY LOAN HAS BEEN APPROVED....ON 21ST OF NOVEMBER THE LOAN AMOUNT WAS DISBURSED TO TATA MOTORS...


1> WHEN SIGNING THE AGREEMENT THE AGENT TOLD US THAT YOUR PROCESSING FEE APPROVAL HAS COME AND YOU HAVE TO PAY RS 2120.

2> AFTER THE SIGNING OF THE AGREEMENT THE AGENT TOLD US THAT WITHIN 48HRS UR AMOUNT WILL BE DISBURSED TO TATA MOTORS.

3> AFTER 48HRS I CALLED UP THE AGENT HE SAID "THE TATA MOTORS ARE NOT RELEASING THE AMOUNT AND THAT IS WHY THE WHOLE PROBLEM IS HAPPENING.

4> I CALLED UP TATA MOTORS AGENT HE SHOWED ME ALL THE PAPERS AND THE AMOUNT RELATED TO MY CAR WHICH WERE SENT TO HDFC BANK.

5> AFTER 5 DAYS I CALLED THE AREA MANAGER MR SURUJIT SAHA.HE SAID HE WILL GET IT DONE IN 2 DAYS.

6> AFTER 2 DAYS I CALLED THE AREA MANAGER HE SAID IT WILL TAKE TIME AS PROCESSING FEE APPROVAL HAD NOT COME YET.I TOLD HIM THAT UR AGENT HAD SAID TO US THAT THE APPROVAL HAS COME AND THEN ONLY WE SIGNED THE PAPERS.HE ACCEPTED THAT IT WAS THE FAULT OF THE AGENT.AND AFTER THAT HE DISCONNECTED THE PHONE ON MY FACE AND WHEN I CALLED HIM BACK BUT HE DID'NT BOTHER TO PICK OR REVERT BACK.

7> AFTER 12 DAYS MY AMOUNT WAS DISBURSED....

8> AFTER THE APPROVAL THE COMPANY HAD BROUGHT THE CAR TO THE SHOWROOM AS THE AGENT TOLD ME THAT IT WILL TAKE 2 DAYS TO CLEAR THE AMOUNT AND ON THE 3RD DAY U CAN TAKE THE DELIVERY.

9> THE COMPANY HAD TO KEEP THE CAR IN THE SHOWROOM FOR 7 DAYS WHICH CAUSED SOME SCRATCHES TO MY CAR.....

10> I WOULD LIKE SOME TO CALL ME BACK AND PROVIDE ME WITH COMPENSATION.

AS THIS A STRAIGHT CASE OF FRAUD AND CHEATING AS NO COMPANY CAN SIGN A CONTRACT BEFORE GETTING A PROCESSING FEE APPROVAL.

THIS WAS NOT EXPECTED BY HDFC BANK AND I AM NOT AL ALL SATISFIED WITH SERVICE AND THE HELP GIVEN TO ME.

I WOULD LIKE THE BANK TO TAKE STRICT ACTION AGAINST THE AGENT AND THE AREA MANAGER AS THEY JUST COMPLICATED THE ISSUE AND WERE PLAYING THE BLAME GAME.

I WAS HARASSED AS EVEN AFTER CALLING 15 TIMES IN A DAY NEITHER THE AGENT NOR THE AREA MANAGER PICKED UP MY CALL.

WHENEVER THEY PICKED UP MY CALL SAID I AM IN A MEETING WILL CALL YOU LATER....

I WANT SOMEONE TO CALL ME ASAP......

I HAVE APPLIED FOR P.L. FROM HDFC BANK BUT THEY HAVE REJECTED MY APPLICATION CITING REASON THAT MY POINTS WERE LOW IN NO. I COULDN'T UNDERSTAND WHAT POINTS THEY WERE TALKING ABOUT

THX.
DEEPAK SINGH
MY. P.L. NO. 7041519
MY FORM NO. 91408

FOR 5YEARS I HAVE BEEN AN NRI, AND HELD A CREDIT CARD IN MY NRO ACCOUNT. NOW THAT I HAVE BECOME A RESIDENT INDIAN, I WANT TO CLOSE MY CREDIT CARD AND TRANSFER ONE PENDING CREDIT TO MY OTHER CARD. THE CREDIT IS IN AN 0% EMI, AND VERY BENEFICIAL SINCE I CAN CONTINUE PAYING A SMALL AMOUNT EVERY MONTH.
NOW THAT I WANT TO CLOSE THIS ACCOUNT, THE BANK IS ASKING ME TO PAY THE LOAN IN ADVANCE ONLY THAN I CAN CLOSE MY NRO ACCOUNT.
THIS IS NOT ACCEPTABLE AS TODAY WE CAN TRANSFER HOME LOANS FROM ONE BANK TO THE OTHER, HERE I'M ONLY ASKING FOR TRANSFER OF LOAN FROM ONE CREDIT TO THE OTHER IN THE SAME BANK.
WHAT A TERRIBLE SERVICE AND ATTITUDE OF HDFC THAT JUST ISNT HELPING