[Resolved]  HDFC Bank NetBanking — Net transfer did not take place in spite of confirmation advice

On 02.07.09 I transferred an amount of Rs.22671.93 for paying my CITIBANK credit card balance.I also received the confirmation advice for this transaction.
On 23.07 09 I received next credit card statement and I came to know the on 02.07.09 the transaction did not take place and CITYBank has added Rs.2475.93 towards intrest, late fee, Ser.tax. and over due charges which I have to pay for the fault on HDFC bank.
It is therefor requested to HDFC bank to compensate for this loss.
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Aug 14, 2020
Complaint marked as Resolved 
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my name is viji varghese, and my customer I D is35186404.i want to register a complaint that i couldnot make any transactions with the netbanking and kindly guide me thou

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