[Resolved]  HDFC Bank — HDFC not returning property papers

dear sir/madam

i had obtained a loan of rs 4 lakh from HDFC home loan kota in 2007.my application no is[protected].monthly emi was 4758.which i duely paid.on july6 2009 i have setteled all my outstandings with the bank .i paid 304078 rs by PNB cheque no 531344 of bhimganj mandi KOTA. even after two and half month when there is nothing outstanding against me HDFC is not willing to return my property papers.i have wasted my many working days but all in vain.i call them but staff just reply that we have mailed to jaipur office.

i am unable to understand why this attitude?
please look in the matter
thank u
madhup sharma
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I had taken housing loan from Deutsche Postbank Home Finance Ltd. on 25.06.2007 and repaid the outstanding amount including prepayment charges in full on 30.06.2009. But, they are not returning the original documents of my property on the plea that they have not received the original papers of the property tll date.

Kindly help me in getting back the original documents and refund of prepayment charges.

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