[Resolved]  HDFC Bank Standard Life Insurance — Duped by false promises from Employee

Address:West Bengal

Hi ,

I had brought a HDFC children plan[protected] in 2009. An employee of Barasat branch (Sushanta) contacted me and informed that i would be refunded 30% of the 1st premium amount if i go this policy along with other gifts.
Till date he paid me back 6% of the 30% promised and is not answering the phones anymore. The Manager of the same branch is in no mood of cooperation and it seems they are doing this as a standard practice.

Complaint to the service desk didnot work complaint # HDFCSL=141-864.

While checking the policy documents , i notices they have used the cheque which i paid the first premium and then cancelled it somehow using improper practice.

I would like to get a refund of the entire amount of the premium.

Pls help

Thanks
Prasenjit
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Prasenjit, Did HDFC address your complaint? What is the status? S. Atanya, The Global Calcuttan Magazine

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information