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Hero Honda

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25 Reviews
Tanweer Akhtar Send email

After sales service

Dear Sir / Mam,

I have purchased a Hero Honda Hunk bike from ARC Motors Okhla Phase 2 in May 2008. I have some problem with this bike after 2 -3 month from the date of purchase. it has skid problem its rear tyre is always bubbling therefore there is no balance, & I have injured two times in road accident because of this.I have lodged complains at Hero Honda Customer care several times but I have not get any proper solution till now, & finally there statement is that they cant do any thing in this case, Because according to them there is not any issue in the bike. I have checked my bike & its rear wheel in CEAT / MRF Showrooms & they found the problem in its rear wheel or tyre. My bike is under warranty. But I am not getting any solution from its manufacturer. Please do needful

Tanweer Akhtar
9818013539


24 Comments

Comments

Parmod Kumar Send email
 
i purchased a bilke cd delux from VASHISTA AUTOMOBILE YAMUNA BRIDGE ROAD, MOHNA DISTT FARIDABAD on 01/01/2009 having engine number HA11EA89K123, CHASSIS No MBLHA11ED89L00562, KEY NUMBER 1648. COLOUR BLACK, SERVICE BOOK NO 614679.
inspite of my so many remainder for RC of bike it is not povided by Hero honda dealer & according to law the temporary number is just for one month & i had already paid a challan twice for tht. It has been four month passsed but i hvent recieved my bike RC .
so i request you to kindly take a concreate & early action on this matter otherwise i shall compell to go to consumer court.
thx with regards
Parmod kumar
mobile: 9711554825
Dealer name : VASHISTA AUTOMOBILE YAMUNA BRIDGE ROAD, MOHNA DISTT FARIDABAD
PH:01275-266741, MOBILE 9416592153, 9813173241
Bapan Deb Send email
 
Dear Sir

This is Bapan Deb from tinsukia assam I purchased a Hero honda glamour on January 2009. After one month i found a sound from engine i complaind in first servicing but after few day again i got the same and a new problem found fuel overflow. I had cmplaines for that in 2nd servicing. They charged for curvator washing and again i got same problems now they suggest to change the curvator and I have to pay for that Rs 1500/-. If I have to pay for change the parts within the warranty period than what is meaning of warranty. So I request to your kind self you please look into this matter and do the needful

With rgds
Bapan Deb
9854047932
Tinsukia Assam
Chandan Deb Send email
 
i have purchased a CBZ Xtreme on 17th feb, 2010, from Sitala Auto Care & Services( Code No. 20375), 255/21A, N.S.C. Bose Road, Kolkata -700047. After Running 123 KMs. some sound comming from the engine and it goes louder and louder.

i went to service centre of sitala auto at 4A/4, Baishnabghata Bye lane Kol-47(Code 20375). even before any inspection one front office staff told that there is no major fault, onlyTapit Adjustment to be done after running 500 KMs or at the time of 1st service.

but i felt something is wrong with my bike, and turned again to the service centre and forced them to check the bike,

after opening the CLUTCH COVER the service person noticed that the OIL FILTER PENION OR SOME PART OF ITS IS MISSING!!!.

I CANT UNDERSTAND A COMPANY LIKE HERO HONDA HOW DO THEY CAN DO THIS KIND OF MISTAKE. I AM REALLY VERY VERY DISHEARTENED AND MY TRUST TO THE COMPANY HAS REDUCED DRASTICALLY. I WANT TO KNOW IS THE COMPANY WILL TAKE THE RESSPONSIBILITY AND COMPENSATE THAT UNWANTED FACT HAPPENED TO ME.

I AM EAGERLY WAITING FOR ANY RESPONSE FROM HERO HONDA,

CHANDAN DEB
5 East Kenduya
101 Jadavpur,
Kolkata - 700084
Email: justchandan29@yahoo.com
Phone: 91 33 2424258955, Mobile: 9831243573
Anup Chand Pokhriyal Send email
 
I CANT UNDERSTAND A COMPANY LIKE HERO HONDA HOW DO THEY CAN DO THIS KIND OF MISTAKE. I AM REALLY VERY VERY DISHEARTENED AND MY TRUST TO THE COMPANY HAS REDUCED DRASTICALLY. I WANT TO KNOW IS THE COMPANY WILL TAKE THE RESSPONSIBILITY AND COMPENSATE THAT UNWANTED FACT HAPPENED TO ME.

I AM EAGERLY WAITING FOR ANY RESPONSE FROM HERO HONDA,
Regards
Anup Chand Pokhriyal
09810317431
Gourav Verma Send email
 
I purchased a bike Splender+ on 31/1/2009 & same day have a geeting pblm in my bike... so i have several time complaint in seghal motors, , , , , but rhey have no response ...After Running 123 KMs. some sound comming from the engine and it goes louder and louder.
I AM EAGERLY WAITING FOR ANY RESPONSE FROM HERO HONDA,

with best regards
Gourav Verma
9311666296
 
which is the best bike among CBZ Xtreme and Pulser 150??????????

please frnd i want to buy a new bike, , , so please share your experience

ph no. 9681308732

saikatbeckham28@gmail.com
 
Dear sir
i have a hero honda achiver bike. i m using hero honda bike last 10 yrs. but i m very much unhappy with my achiver. i m alwayas facing diffrent problem since i purchased it 2006 from bridge mohan Guwahati. but in this time ur company is not able to give parts. i.e why i can't ride my bike last one n half monts. my block piston, clutch dish has damaged. i want to change my parts but according to service centre there is no supply from the company. So, Service centre told me that they will change only the pistone ring and when complete set will available u can change. But in this connection u have to pay the service charges.


WHY???????

In this connection whom it's fault??? why should i pay 2 times for the same issue?

if ur compay like hero honda is not able to supply parts why ur company produce bike like achiver? Ultimately in this connection we people suffer.

In this connection i would like to request u send the parts within a week other wise i will inform media and court.


Birajjyoti Sarma
birajjyoti@gmail.com
9864050296
 
im an advocate.there are several remedies in your favour..1st of all send a legal notice to hero honda then file a suit consumer forum or any other...i had a prob in my bike a send a notice to hero honda then there service engineers call me from company they took me on conferance call with service centers manager, and directed manager to solve my prob immidietely...
 
please write to my mail.---- bipul_sai@yahoo.com
sir,
I bought new model super splendor just one month ago(400km+). I got a problem that in every starting time bike released more smoke for one minutes .Is it a major problem? write to me.please take it very urgent.I have not measure the engine oil and its quantities. I measure the oil after around 800 km run.


bipul saikia
Chaiduar college, Gohpur, Sonitpur, Assam 784168
9435183284
 
Dear sir,
Actually i give my bike to your service station for starting trouble, but no one can response me well.Includung your best M.D also he can spoke harshly with me, he doesn't know how to treat the customer.then where can i give my bike to solve my problem, may igive my bike to local workstation?just answer my questions..My vehicle no is:TN23AB0103.
Feb 24, 2011 by
karthiksskm
 
hi sir/madam i was purchase hero honda ambition 125...my engine is very heat on just one kilometer...pls tell ans...
Apr 5, 2011 by
sohan 1988
 
After sales service
Dear Sir / Mam,

I have purchased a Hero Honda Hunk bike from OSWAL Motors pitumpura in 22oct 2010 . I have some problem with this bike with in 0ne month from the date of purchase. it has skid problem its speedo meter .I have lodged complains at Hero Honda Customer care several times but I have not get any proper solution till now, & finally there statement is that they cant do any thing in this case, Because according to them they do not have spare parts. My bike is under warranty. But I am not getting any solution from its manufacturer. Please do needful
Sohan yadav
9990180017
Apr 5, 2011 by
nileshc
 
dear sir/mam,
my complain against DHRU HERO HONDA service center, opp prajapita brhama kumari, near rajmahel cinema, surat.395010 (gujrat) i serviced my bike on 30th march 2011, vehicle no. GJ-5-FD-3968. next day i found problem in engine nut bol is not fitting properly so engine oil leakage when i going with this problem at service center there is no any responsible person to talk this problem. they are not giving any reply to my questions. i lost my 45 minutes at service center but no can attend me. i fill i cheated my self to doing service of my bike this type of service station. my name is nilesh chaudhari and my mob no. is 09825310103. pls give reply about this problem otherwise i not go for purchase hero honda bike next time. thanks
Apr 12, 2011 by
Ankur Garg (Advocate)
 
I purchased a bike Splender+ on 08/04/2011 & have a geeting pblm in my bike... so i have complaint in Karan Automobiles, M.Dabwali (sirsa). My Moter Cycle colour Fate in Left side rade nearst in Leg Gard.
I AM EAGERLY WAITING FOR ANY RESPONSE FROM HERO HONDA,

with best regards
Ankur Garg (Advocate)
Mandi Dabwali
Mobile No. 09468146186
Apr 23, 2011 by
balajisuneel
 
i have taken passion pro 6 months before. it had repeated problem i.e in running engine is getting off. service people are not correcting. milleage also low.what to do.
suneel
9676753111
Apr 26, 2011 by
herohondakabaap
 
jisko bhi problem ho ek mail pawan.munjal@herohonda.com par dalo. Aur is pawan munjal ka khoon pee jao jab tak ye problem theek na kara de. Khoon pee lo in sale hero honda walo ka. sale pehle to kharab product dete hain customer ko aur baad me iske chele customer ka chutiya banate hain.
May 9, 2011 by
jay_3178@yahoo.co.in
 
Dear Sir / Mam,

I have purchased a Hero Honda Hunk bike from BALAJI Motors KOLKATA THAKURPUKUR in 10.4 2010 . But I am not yet getting any REGISTRATION NUMBER. I have paid Rs.73702/- cash for my new bike, but still now I cannot use it due to registration number. Without registration number my bike is value less...If it is stolen or damaged then I will not getting any insurance coverage. police is also harassed me. This kind of situation you know better than me. Several times I called up and visit also the showroom and they told me it will take 7 days, 2 days story. I donot know what is actual happened? How much time is require for registration? I know max 7 days is required for new registration, Bcoz I am working in a chevrolet car showroom. Please look into this matter and solve my probs as soon as. Hope you will take necessary action as soon as...

jayanta dey
9831188880
jay_3178@yahoo.co.in
Sohan yadav
9990180017
Jun 17, 2011 by
ramesh.mahes
 
Dear sir

i am Ramesh.A in salem here there is no proper service in ashok auto agency Salem, tamilnadu. since i left my brother vehicle for service which they never attented the vehicle properly.i am not satisfied by there service, because they never consider my complaints about the vehicle

with regards,
Ramesh.A
9003601022
Salem, TN.
Jul 19, 2011 by
jay_3178@yahoo.co.in
 
DEAR SIR,

I AM JAYANTA DEY ON 17.7.11 I HAVE PURCHASED A PASSION PRO BY CASH. ON 19.7.11 I HAVE FOUND MY BIKE'S TANK IS DEFECTIVE PAINTS WAS COMES OUT FROM THE TANK SIDE. IN THIS SITUATION WHAT SHOULD I DO? PLS LET ME KNOW AS SOON AS...WAITING FOR YOUR EARLY RESPONSE,

REGARDS

JAYANTA DEY
9831188880
9051099203
Aug 9, 2011 by
ravi naik28
 
hi this is ravi naik from mumbai. I have recently purchased a Karizma zmr. from sub dealer sahajanand motors borivili. I regret to tell u that i got a defective piece.Most of its body parts are not perfectly fitted.and graphics are duplicate after 1st service sudenly breakdown on road i visit scan auto pvt ltd, they told me this is a fuel pump problem
I have left my bike for fuel pump problem at scan auto pvt ltd goregaon(e) mumbai at tuesday i.e on 02.08.2011 and have not yet received the vehicle till date, Reason is that they have not got spares since last one week
Please Kindly take proper action for this negligence,
Thank you
Ravi Naik
9821118900
email. ravi.naik28@gmail.com
reg no- MH 02-CG 5431
Eng no- MBLMC38EEBGD00856
CH NO- MC38EBBGD00862

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