[Resolved] Hero Honda Pleasure — Product/Service | |||
I purchased Hero Honda Pleasure in Jan 2010 from Pratibha Motors, Pune. From about two months, I am getting a problem that whenever I raise the accelerator ( even slightly), vehicle jerks and tends to stop for about 3-4 seconds and then it picks up the speed , till then the vehicle looses its balance sometimes. Even when I am raising the full accelerator, the speed does not increase to its full. I took it to Pratibha Motors 2-3 times for resolving this issue, but the problem is not resolved. They say that there is some problem in petrol. Even I have changed my petrol Pump, but the problem is still there. They say that they have checked the vehicle and they cant make out where the problem is. I took the vehicle to them 2-3 times and they say this time problem would be resolved now I am very confused and very upset with the service. If they cant make out where the problem is, then how inefficient they are, & why the customer will pay for their inefficiency. Also, I always have a problem of late delievery and all when I give it for servicing. I request the concersoned authority to take action in this case immediately Thnks. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
Hero Honda Pleasure — dealr no responsh
dealr kol no mecainic 2 rong bahavar your aurangabad(m.s.)raj auto.delar not provided hhpleasure in comitment time.and not givan proper information about stock.most of the people booked scooter but not givan delivery in comitment date.so please help us...
Just to add, I am very upset with the company and the product also.
My pleasure always had a starting problem when it was new. It used to stop while running in the middle whenever the speed was decreased and it did not get started with auto start then.
My pleasure always had a starting problem when it was new. It used to stop while running in the middle whenever the speed was decreased and it did not get started with auto start then.
OK SEND ALL THE DOCUMENT PARTAINING TO THIS COMPLAINT TO MY SECRETARY EMAIL ADDRESS WHICH IS [protected]@yahoo.com...hope to here from u very soon.
Just to add again, I was very upset and thought of changing the vendor.
So I took it to Pratham Motors in pune and within half day they resolved the issue and gave the delievery of vehicle on time. They said that it was a small problem, something was got clogged in the carburetor and they have cleaned it.They even didnt charge for the same.
Why Pratibha Motors couldnt resolve such a mere problem. I am surprised.
Very Bad service at Pratibha Motors.
Now the vehicle is doing well.
Thanks to Pratham Motors.
It seemed they are very cooperative.
So I took it to Pratham Motors in pune and within half day they resolved the issue and gave the delievery of vehicle on time. They said that it was a small problem, something was got clogged in the carburetor and they have cleaned it.They even didnt charge for the same.
Why Pratibha Motors couldnt resolve such a mere problem. I am surprised.
Very Bad service at Pratibha Motors.
Now the vehicle is doing well.
Thanks to Pratham Motors.
It seemed they are very cooperative.
Hero Honda Pleasure — non availability of spare part
dear sir hello rajiv kolkata [protected] self start switch is not available in bansal distributor bhowanipur service center&tollygunj service center.plz do sumthing. Hero honda palsure Brake cable is not avilable in Trivandrum. Dealers saying it will take two to three week time. What can we do ????????????????????????
Ajayalal
[protected]
Ajayalal
[protected]
hero honda-pleasure — SERVICE PROBLEM
SIR,AS I HAD A BIG FAITH IN BRAND NAME, SO AFTER BIG RESEARCH ,I HAVE PURCHASED HERO HONDA- PLEASURE FROM PATNA DEALER IN LAST YEAR(registration number=BR01AV 9012).SOME 4 MONTHS BEFORE,ITS FRONT BREAK YOAK IS BROKEN BY FALLING RIGHT SIDE WHILE PARKING .SINCE THAT PERIOD, I AM RUNNING FROM PATNA, MUZAFFARPUR, PUSA SERVICE CENTER, BUT NONE OF YOUR TEAM ARE HELPING, AND ONLY ASKING TO COME NEXT MONTH. FRANKLY , I AM FED UP WITH UN-WANTED EXCUSE,AS I AM UNABLE TO USE THIS.
PLEASE HELP ME TO HAVE THAT SOLUTION . YOU CAN CONTACT MY BROTHER MANISH KUMAR AT [protected] FOR FULL DETAILS.
regards
satish kumar
[protected]
I ALSO FACE THE SAME PROBLEM i.e. THE VEHICLE HAS STARTING PROBLEM AND GIVES AVERAGE OF ONLY 18 KMS PER LITER. EVEN THE CHIEF WORKS MANAGER HAS PERSONALLY CHECKED THE SAME.
HOW IRRESPONSIBLE THE ALL TECHNICAL STAFF & ALSO COMPANY MANGER.
VERY SHAME
I REQUEST THE COMPANY CEO/MANAGERS TO KINDLY REPLACE THE VEHICLE IF POSSIBLE AT THE EARLIEST.
HOW IRRESPONSIBLE THE ALL TECHNICAL STAFF & ALSO COMPANY MANGER.
VERY SHAME
I REQUEST THE COMPANY CEO/MANAGERS TO KINDLY REPLACE THE VEHICLE IF POSSIBLE AT THE EARLIEST.
Hero Honda Pleasure — Handle lock
i bought the Hero Honda Pleasure in last year (2012), from day one the hand lock is giving problem, i am giving the vehicle to your authorised service centre, they are doing the service for this lock after one or two days the lock is giving the same problem. pls give suggestion . Thanks, Gopi Y [protected]fake bike add in olx hyd.com
some body given one add on olx . Com bike hero honda karizma 2011 rupees of 37000 mobile no. [protected] please delete this add i very very troble from this add pls ảgent delete thís ađd thanksCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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Hero Honda Pleasure — Dealer ask money for RC book
Hi,Three months ago I purchased Hero honda plessure for my wife with giving cash to dealer Sachin Automobiles, Opp. Mhada ground, virar (w). and now dealer ask more money and refused to give us RC book without money.
What should we do for that... in fact RC book is included in cost of vehicle's on road cost.
Please help me uot.