[Resolved] Hero Honda Pleasure — Defect in model | |||
I have purchased Hero Honda Pleassure from United Agency (Niksia Group), Paud Road Showroom, dated 9th July 2010. There is FORK OUT problem in motorcycle. When I talk about this problem with Mr. Sanjay, he tell me that "Go to our service center named AUTOMARK MOTORS, Paud Road and show the problem it is minor problem and it will done within hour." When I go to Automark, at Paud Road on Monday i. e. 12th July 2010 the adviser tell me to recover this problem will take minimum one day come tomorrow. After that I go there on Tuesday (13th July 2010) then I get job card (Job Card No. P/10-11:06435) then adviser tell me come at 5 PM we will solve the problem. When I reach at 5 PM no one repaired my motorcycle, after that Mr. Uttam Kadam tell me leave the motorcycle for one day that is for Wednesday and take your motorcycle on Thursday morning (15th July 2010). But till I did not get my motorcycle. I reach the service center at 12 PM at that moment Mr. Nikhil (Your mechanic) tell me come at 5 PM. At 4:30 PM I called to Mr. Uttam Kadam asking for my motorcycle he tells me give us one more day. What is this? The motorcycle is new, is this your way of business? There is manufacturing defect, I want new model. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Pleasure of Hero Honda — Manfacturing Defect
I bought a Pleasure Regd No DL 5S AD - 2348 ( Hero Honda) from M/s R.K. Automobiles, 45-4/487 Zulfe Bangal, Main GT Road, Shahdara, Delhi (Ph No. 22115959, 22583722,[protected] on 27th May, 2010. The vehicle has starting problem. After a week of purchasing when I go to dealer for collecting the Provision RC and Insurance paper I informed the problem to the Customer Executive. The Customer Executive to start the vehilce through Kick. Again when 1st service (10th August, 2010) I mentioned the problem in service card but nothing is done in this regard. So I though that pleasure model has some kind of deficiencty.But recently my 3 neighboureres also bought the pleasure model but they dont have to start the Pleasure through Kick. Then I came to know that some kind of manufacturing defect/fault in my pleasesure only.
So, I request to the dealer through this forum to do someting in this regard.
From : Madhu Bala, P-18/A-6, Dilshad Garden, Delhi-95