Hindustan Lever Pureit — EXTRA CHARGES FOR PENDING CONSIGNMENT

Mudit Saxena

from Delhi, Delhi

Address:

South Delhi, Delhi

On 5th Feb 2013 reference no 2565227 I had booked to deliver glass flask and micro fibre nest.
the service provider came with glass flask and said HE FORGET TO BRING THE NEST.

Now when I am complainting against it and asking for the pending consignment. the COMPANY IS CHARGING 100 + 35 rupees (100 for nest and 35 for delivery) to deliver the PENDING MATERIAL.

WHEN I HAD BOOKED EARLIER TO DELIVER THE TWO THE THING TOGETHER. and SERVICE PROVIDER FORGET. THEN WHy SHOULD I PAY AGAIN rs 35 FOR HANDLING THE PENDING COMPLAINTS.

IS ANYONE IN THIS COMPANY WHO HAVE CONSIDERATION TO COSTUMERS or ITS WAY TO LOOT.

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PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Madam,
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries. You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics