[Resolved]  Hindustan Petroleum Corporation Ltd. — Request to issue Double cylinder

Hindustan Petroleum Corporation Ltd. — delay in refil supply

Sir,
My LPG connection No 703643 with HP Corporation lTd and dealer M/S S.K.Enterprise, Pradhan Marg, Near Dana Pani Restaurant, Malviya Nagar, Jaipur. The dealer sells supply through un-authorised sources and we suffer.I am residing 8 KM from the dealer but no body bothered. The dealer do not supply refil in time. I had approached several times to local Sales Officer Mr Vimal Sharma. I feel he is... Now I had booked gass on 12th March but suppky is still not made till 16.00 Hrs today.
Please look & confirm.
raj kamal

Hindustaan Petroleum Co. Lmt. — Unavailability of gas cylinder

We have applied for 2 gas cylinders. 2 cylinders are not enough for supporting 5 members in our family for one month. 1 cylinder is used up in 20-22 days. And the gas suppliers say that you can apply for the new cylinder only after 21 days. If we apply after 21 days the cylinder reaches after 10-12 days. Since for 2 cylinder holders there is unavailability of kerosene. It's very difficult for us to spend the 10-12 days without gas. Either the request for the new cylinder should be applied after 15 days or the delivery of the gas cylinder should be immediate within 1-2 days.
We have raised this concern in the office(Amrapaali gas Agency) for so many times but the issue is never resolved and the problem we are still facing.

Consumer no. - 614880
Agency Ph no.[protected], 27355917, 27351495

We have even tried reaching the agency office but these guys are very rude and sometimes they don't receive our phone.

Hindustan Petroleum Petroleum Limited — Pathetic services.

Respected Sir/Madam.
I want to make a complaint against the agency manager of HP Gas of my area, whose behavior is so rude, even he don't know how to talk with a customer. I think he is mentally disturb, and he don't know how to do his job and take responsibility.
Details of the agency.
Name of the dealer: Kaushalya Devi
Name of the agency: Smriti Gas Services LPG Distributor.
Address: Shop No. 2/55, K-Block, D.D.A, market, Jahangir puri Delhi- 11003
Tel. No: [protected], [protected]
Matter of complaints.
1) He never ever make deliveries of cylinders on time.
2) He use abusive language with customers.
3) He compel to the customers to purchase some unusable things with new connection and at the time of delivery of second cylinder he gave me cooking wear, which is not useful for me because in my home no one know the use this thing and he charge Rs 250 for that and to hide his claim he said that this is policy of HP Gas.
Sorry, for using these hard words for him, but it was necessary to use these word to describe his misconducts. Please your value able attention on these important matters from the point of view of a customer. I hope you will shortly take an action against him and will resolve our problems.
Thank you very much.
Ashwani Kumar Aggarwal.